• Handles email support for the RCS Educations team • Collaborates with recruiters and education solutions specialists to make sure that the candidates and consultants are assigned to the correct pre-hire assessments. • Uses different applications and platforms to gather data from different projects to measure their effectiveness and areas of improvement.• Submits monthly reporting for auditing purposes which are used by SMEs and education specialists.• Helps in brainstorming ideas to improve the process and services of the company. • Assists with the day-to-day admin work if needed.