Hannah Phillips Email and Phone Number
I am primarily a writer and communicator. But I also excel in "connecting the dots."Those dots can be different teams in a company or the company and its clients. I create, strengthen, and optimize the human and institutional connections that make progress possible. The world is changing, and the fewer face-to-face interactions we have, the more our words matter.I also have a variety of non-writing experience, like ownership of compliance requests for data and data preservation from governmental agencies, including the FBI, CIA, Scotland Yard, and FISA. Team management, operations (I once planned and executed a company move to a new office, including the build-out of the new space), and direct client support.Love and respect deserve a place in every business! Sometimes, we lose sight of that, but we can always find it again.In some of my earlier recommendations, you'll see the name Michael. That was my old name. 🙂
Kinsta®
View- Website:
- kinsta.com
- Employees:
- 127
-
Customer Communications ManagerKinsta® Jul 2024 - PresentLos Angeles, California, United States -
Customer Operations ManagerKinsta® Oct 2020 - Jul 2024Los Angeles, CaAs Customer Operations Manager, I am a client advocate contributing to the smooth and effective operation of all client-facing teams. I write our email communications, two newsletters, and text for our client interface MyKinsta. I also do research, reporting, and organizational tasks spanning many Kinsta teams. In everything I do, I prioritize the client experience, ensuring that we consider Kinsta clients' needs in all aspects of our client team operations. -
Ai Evaluation And TrainingData Annotation Tech 2023 - PresentNew York, NyAI chatbot training, response evaluation and comparison, prompt writing, and response writing.
-
Technical WriterGreengeeks Dec 2018 - Oct 2020Los Angeles, CaWrote or rewrote hundreds of tutorials and blog posts (mainly for WordPress but also a few other CMS) and revamped and updated hundreds of articles in the customer Knowledge Base. Article creation included formatting, SEO optimization, and graphics. -
Director Of CommunicationsHost Collective Jun 2010 - Feb 2018Pasadena, CaCreated effective messaging and voice for multiple Windows/.NET cloud hosting platforms and brands (DiscountASP.NET, Winhost, Everleap). Wrote or edited all promotional, press, educational, and informational materials. Established and nurtured a customer-centric corporate culture based on transparency and clear, compelling communication.Key player in branding strategy, reputation management, social media and website property development and management, disaster preparedness and response. -
Operations ManagerHost Collective May 2006 - Jun 2010Pasadena, CaStreamlined and restructured support and billing departments, managed build-out of new office space and company move. -
Operations ManagerPowweb, Inc. Dec 2004 - May 2006Los Angeles, CaEstablished a remote support team spanning varying levels (direct email support, IRC, community forum).Led transition team after company sale to Endurance International Group (now Newfold Digital).
-
Technical Support ManagerPowweb, Inc. Nov 2001 - Dec 2004Los Angeles, CaHired, managed and scheduled local and remote staff. Wrote all customer communication and technical documentation. Built community forum into a powerful, highly-trafficked support and customer retention tool. • Increased the effectiveness and reputation of our technical support by empowering and motivating front-line, customer-facing staff.• Increased customer acquisition and retention by establishing a vibrant and active community that became a popular resource for not only our own users, but our competition’s users as well (creating a continuous stream of “converts”).
-
Technical Support ManagerAffinity Hosting Oct 1996 - Apr 2000Gardena, CaHired, trained, managed, and scheduled technical support staff. Created customer communication and documentation. Also performed manual account setup and hands-on Windows server management and maintenance. -
Technical Support SpecialistAffinity Hosting May 1996 - Oct 1996Gardena, CaFront line customer support. Affinity was one of the first commercial web hosting companies, creating and establishing industry standards and practices in the new web hosting industry. -
Technical SupportQ&D Software May 1995 - Aug 1996RemoteProvided technical support for one of the first WYSIWYG website building software packages.
Hannah Phillips Skills
Frequently Asked Questions about Hannah Phillips
What company does Hannah Phillips work for?
Hannah Phillips works for Kinsta®
What is Hannah Phillips's role at the current company?
Hannah Phillips's current role is Writer and communicator with extensive experience in PaaS and website hosting. Internal and client communication specialist. Kind, positive presence. 🏳️🌈🏳️⚧️.
What skills is Hannah Phillips known for?
Hannah Phillips has skills like Leadership, Customer Experience, Writing, Social Media, Public Speaking, Art, Online Marketing, Web Design, Blogging, Digital Media, Web Development, Digital Marketing.
Who are Hannah Phillips's colleagues?
Hannah Phillips's colleagues are Vladan Milenković, Julio Adam Pratama, Jeff Paul, James Hirwa, Darla Tóth, Katie Soroosh, Joeri Jean Marie S..
Not the Hannah Phillips you were looking for?
-
1uca.edu
-
Hannah Phillips
Hr Coordinator & Talent Recruiter | Passionate About People And ProcessCincinnati, Oh -
-
-
Hannah Phillips
Houston, Tx3gmail.com, ou.edu, shell.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial