Customer Service Manager
Current
Jul 2020 - Present
AeroLeads people directory · profile
Hannah Wambui Email & Phone Number
Customer Service Manager | Customer Experience, Marketing, Customer Loyalty
at
Phoneart solutions ltd
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Manager | Customer Experience, Marketing, Customer Loyalty
Location
Nairobi County, Kenya
Company size
Who is Hannah Wambui? Overview
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Quick answer
Hannah Wambui is listed as Customer Service Manager | Customer Experience, Marketing, Customer Loyalty at Phoneart solutions ltd, a with 15 employees, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Hannah Wambui.
Hannah Wambui previously worked as Customer Service Manager at Phoneart Solutions Ltd and Sales And Marketing Representative at Phoneart Solutions Ltd. Hannah Wambui holds B.A(Counseling Psychology), Psychology from Kenyatta University.
Company email context
Email format at Phoneart solutions ltd
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Phoneart solutions ltd
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Profile bio
About Hannah Wambui
As a Customer Service Manager at Phoneart Solutions, I lead a team of 10 customer service representatives who provide excellent support and solutions to our clients across various channels. I have a B.A in Counseling Psychology from Kenyatta University, which helps me to understand the needs and emotions of our customers and to train and coach my team effectively. I also hold three certifications in customer experience, customer decision journey, and customer loyalty, which enable me to design and implement strategies to improve customer satisfaction and retention. With over 5 years of experience in the customer service field, I have successfully handled complex and escalated cases, resolved customer complaints, and increased customer feedback ratings. I am passionate about creating a positive and engaging customer service culture that aligns with the company's mission and values.
Current workplace
Hannah Wambui's current company
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Phoneart Solutions Ltd
Employees
15
AeroLeads page
4 roles
Hannah Wambui work experience
A career timeline built from the work history available for this profile.
Sales And Marketing Representative
Feb 2019 - Jun 2020
Sales Representative
Binti Naturals
Jan 2017 - Jan 2019
Counselor
May 2016 - Oct 2016
1 education record
Hannah Wambui education
-
Kenyatta University
FAQ
Frequently asked questions about Hannah Wambui
Quick answers generated from the profile data available on this page.
What company does Hannah Wambui work for?
Hannah Wambui works for Phoneart solutions ltd.
What is Hannah Wambui's role at Phoneart solutions ltd?
Hannah Wambui is listed as Customer Service Manager | Customer Experience, Marketing, Customer Loyalty at Phoneart solutions ltd.
Where is Hannah Wambui based?
Hannah Wambui is based in Nairobi County, Kenya while working with Phoneart solutions ltd.
What companies has Hannah Wambui worked for?
Hannah Wambui has worked for Phoneart Solutions Ltd, Binti Naturals, and The Nairobi Women'S Hospital Group.
How can I contact Hannah Wambui?
You can use AeroLeads to view verified contact signals for Hannah Wambui at Phoneart solutions ltd, including work email, phone, and LinkedIn data when available.
What schools did Hannah Wambui attend?
Hannah Wambui holds B.A(Counseling Psychology), Psychology from Kenyatta University.
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