• Analyzed product price changes, store layout, salvages and ensured the incoming product is processed and placed to company standards.• Listened to customers to understand their needs and preferences related to merchandise, selected merchandised, and provided consultative feedback based on the customers’ needs and wants.• A key contributor in creating a company culture that resulted in a boosted employee morale; Passionate about developing others and empower a team atmosphere.•… Show more • Analyzed product price changes, store layout, salvages and ensured the incoming product is processed and placed to company standards.• Listened to customers to understand their needs and preferences related to merchandise, selected merchandised, and provided consultative feedback based on the customers’ needs and wants.• A key contributor in creating a company culture that resulted in a boosted employee morale; Passionate about developing others and empower a team atmosphere.• Complete oversight of shipment processing duties.• Assisted with the planning, organizing, and directing of day-to-day business tasks ensuring operations run smoothly.• Retained customer loyalty by developing and maintaining positive relationships with existing customers.• Quickly and professionally worked with customers to answer questions, de-escalate issues, and determine an agreeable resolution and follow-through. • Delivered engaging trainings to new hire employees that resulted in lasting improvements.• Monitored and evaluated store inventory transactions including office supplies and required reserves.• Ensured quality assurance excellence by following company standards and procedures.• In collaboration with managers and cross-functional team members to discuss, identify, and recommend product changes that increased quality and productivity.• Other duties include store closings/opening responsibilities and incoming/outgoing transfer processing. Show less

• Reputation for building long-lasting relationships, ensuring customer satisfaction through ongoing communication and organization. • Successfully upsold products by having an in-depth understanding of the existing professional base and competitor landscape.• Provided customer service excellence by quickly and professionally greeting and interacting with customers.• Enhanced facial aesthetics through makeup application by creating custom looks for clients based on specifications… Show more • Reputation for building long-lasting relationships, ensuring customer satisfaction through ongoing communication and organization. • Successfully upsold products by having an in-depth understanding of the existing professional base and competitor landscape.• Provided customer service excellence by quickly and professionally greeting and interacting with customers.• Enhanced facial aesthetics through makeup application by creating custom looks for clients based on specifications, customer needs and suggesting suitable options. • Explained merchandise, selected, and suggested options suitable for the customer’s needs.• Oversight of inventory management and procurement by maintaining an inventory information, assessing inventory reports and order patterns to identify items in high demand, and restocking. • Chosen to represent the organization at various events that increased brand awareness and sell-through.• Achieved register open/close accuracy by reviewing purchase orders and resolving discrepancies.• Maintained positive relationships with existing and prospective customers, demonstrated excellent customer service and set an example for other staff. Show less

• Efficiently organized books and other reference materials, card files, and other supplies.• Known as the “go-to” person who will get it done and proven ability to wear many “hats”.• Provided exceptional research aid support; Answered questions and complaints, directed customers, fielded items, and forwarded issues that required higher professional assistance to the designated librarian. • Other general office duties include but not limited to opening and closing responsibilities.… Show more • Efficiently organized books and other reference materials, card files, and other supplies.• Known as the “go-to” person who will get it done and proven ability to wear many “hats”.• Provided exceptional research aid support; Answered questions and complaints, directed customers, fielded items, and forwarded issues that required higher professional assistance to the designated librarian. • Other general office duties include but not limited to opening and closing responsibilities. • Used databases and information systems to catalog and access information (Sierra System).• A promoter of literacy, education, and skill-building; Always ensured operational integrity. • Handled high volumes of customer questions with locating related materials and resources, explained library office and equipment, and services, as necessary. Show less

• A dynamic leader who optimizes the potential of employees by demonstrating a positive servant style leadership. Increased talent within the team resulting in exceeding team quotas.• Maintained awareness of the latest trends in the beauty and skincare industry.• Consulted with clients on their skincare routines and provided makeup technique suggestions, ingredient details, application methods, and prices.• Ensured that appropriate actions are taken to resolve the customer's… Show more • A dynamic leader who optimizes the potential of employees by demonstrating a positive servant style leadership. Increased talent within the team resulting in exceeding team quotas.• Maintained awareness of the latest trends in the beauty and skincare industry.• Consulted with clients on their skincare routines and provided makeup technique suggestions, ingredient details, application methods, and prices.• Ensured that appropriate actions are taken to resolve the customer's problems and concerns.• Provided educational support and build brand awareness that drove product excitement and revenue growth. • Maintained knowledge of the market, competition, and best practices and trends in beauty techniques and strategies.• Knowledgeable in different color pallets and design styles. Show less