Hannah Olander Email & Phone Number

Camp Verde, Arizona, United States

• Led all aspects of cultivation operations and logistics, including extraction, and packaging
• Streamlined hiring/on-boarding, oversaw development of new employee training program with a retention rate of 90%
• Fingerprint Technician skills to process new employees for their AZ Dept. of Health Services Facility Agent Card.
• Creating employee schedule, working closely with Facility Manager using the Connecteam platform
• Coordinate production plans, schedules and daily tasks to keep flower production on schedule.
• Coordinate with Facility Manager / Master Grower to implement the management of pest pressure using Integrative Pest Management protocols and environment control techniques

Prescott Valley, Arizona, United States

• Led various aspects of Production manufacturing, including sterile filling, visual inspection, and packaging.
• Set strategic direction, prioritized resource allocation, project selection, and drove result orientated improvement initiatives
• Managed, directed, and organized daily and weekly production plans increasing efficiency and productivity
• Managed employee training by implementing Standard Operating Procedures &;product formulation training.
• Led various aspects of Production Manufacturing, including Food Safety & sanitation.
• Created production & packaging protocols for edibles, inhalable products, tinctures, capsules and concentrates.

Prescott Valley, Arizona, United States

• Responsible for conducting research and development for the company’s inhalable products - including terpene portfolios
• Sourcing and developing terpene blends & constituents
• Creating lasting rapport with multiple companies
• Implementation of knowledge - medicinal properties associated with various terpenes and constituents.
• Developed prototype samples and prepared product samples for stability testing using environmental variables
• Created product formulations based on milligrams of product using mathematics.

Prescott Valley, Arizona, United States

• Packaging assistant for products - trained on efficiency and learned time management skills
• Required to meet deadlines & quotas for each brand of product packaged
• Learned proper label compliance and how packaging design impacts each product
• Started basic training on the inventory portion of BiotrackTHC software system - basic product conversions & started to learn basic Compliance protocols
• Trained on Laboratory standards for cleanliness, wearing PPE daily to ensure quality control of each product
• Quality Control training & implementation for each product

Prescott Valley, Arizona, United States

• Answer multiple phone lines while simultaneously greeting patients in reception lobby
• Scan in patient cards into AZ Dept. of Health services website to ensure patient verification
• Utilize MJFreeway & BiotrackTHC point of sale systems simultaneously to create orders, and accept payment
• Provide above & beyond customer service to Medical patients
• Provide recommendations to patients regarding products that may benefit them (product knowledge)
• Following HIPAA - patient confidentiality

Prescott, Arizona, United States

Retail salesCashiering Kitchen shoppe department Knowledge of product locationsAssisting customersAnswering phones and directing calls appropriately

Prescott, Arizona, United States

Receptionist Customer serviceTrained on medical records keepingTrained in multiple optical devices Retail sales

High School Diploma

Activities and Societies: Emphasis on dual-credit college courses for Art and English connected with Yavapai College

Art/Art Studies, General

Dual college courses through senior year of high school. ART 101/102 English 101/102 CNA / Medical Terminology Psychology 101