Hannah Masterman Email & Phone Number

Colchester, England, Gb

Colchester, England, United Kingdom

Colchester, England, United Kingdom

Colchester, England, United Kingdom

- Rostering volunteers to ensure sufficient cover- Refining the volunteer recruitment and training process- Finding last-minute cover to ensure the smooth-running of theatre activities

- Providing administrative and marketing supportfor the programme throughout the year- Delivering Box Office services in-person, over the phone and via email- Maintaining content on the Headgate Theatre website, local event listings and social media- Creating press releases and maintaining relationships with local and industry media organisations- Responsible for in-premises administration tasks, including the stock of office consumables- Welcoming hirers to the spaces… Show more - Providing administrative and marketing supportfor the programme throughout the year- Delivering Box Office services in-person, over the phone and via email- Maintaining content on the Headgate Theatre website, local event listings and social media- Creating press releases and maintaining relationships with local and industry media organisations- Responsible for in-premises administration tasks, including the stock of office consumables- Welcoming hirers to the spaces, overseeing get-ins and providing basic AV support- Completing health and safety checks for production sets- Liaising with the volunteer network to distribute season brochures Show less

Birmingham, England, United Kingdom

- Issued contracts and offer letters- Led critical hiring decisions- Oversaw the automation of recruitment procedures- Chaired recruitment kick-off meetings- Created probation processes- Processed DBS applications- Performed Right to Work Checks

Birmingham, England, United Kingdom

Working across the front of house within the theatre and working as part of a team to service the needs of customers and visitors to the building.

Chelmsford, England, United Kingdom

General Responsibilities- Till operating, processing refunds, training newer colleagues, encouraging Advantage Card sign-ups, stock replenishmentPhoto Counter- Responsibilities included showing customers how to operate the kiosks, filing customer order information and processing in-store orders- Created a guide for less-experienced colleagues to give them the confidence to use to supervise the counter aloneCash Office- I was the youngest colleague trusted with… Show more General Responsibilities- Till operating, processing refunds, training newer colleagues, encouraging Advantage Card sign-ups, stock replenishmentPhoto Counter- Responsibilities included showing customers how to operate the kiosks, filing customer order information and processing in-store orders- Created a guide for less-experienced colleagues to give them the confidence to use to supervise the counter aloneCash Office- I was the youngest colleague trusted with store-opening responsibilities- Responsibilities included performing security checks on the store and the safe, maintaining the self-service tills and setting up every till with its daily float Show less

Bachelor Of Arts - Ba, English Literature (British And Commonwealth), 2:1

Activities and Societies: Secretary, Guild Musical Theatre Group; Stage Manager - 'Maximum Depth', Infinity Stage Company; Co-Producer.

A Level, Sociology, English Literature, Business, A*, A, B

- College Award for Academic Achievement - Jack Petchey Outstanding Achiever Award