Hannah Moon Email and Phone Number

- Oversaw the overall operations and efficiency for 2 full-time businesses operating within the same office space- Served as the direct liaison for coordinating client visits, followed visitor protocols for high-profile guests, and managed conference room space for meetings- Day-to-day communications and technology assistance in running meetings via Zoom, Microsoft Teams, or similar; partnered with IT and A/V to ensure day-to-day operations ran smoothly- Facilitated hiring of and onboarding for new employees- Acted as the point of contact for 5 tenants within the Blue Dome-owned office building and ensured compliance with all company policies per established tenancy agreements- Worked closely on budgeting and researching travel/event options, including venues, location sites, transportation, catering, and any necessary permits; developed proposals and recommendations and selected appropriate vendors

- Initiated the implementation of a new accounting and property management softwareto streamline office processes and simplify personal hassle for our clients- Maintained professional and personal calendar including scheduling all meeting requests,conference calls, travel planning, and personal appointments- Dedicated to conserving the CEO's time by pro-actively handling time-sensitive matters,acting as a client liaison, ensuring the highest level of confidentiality, and providingadministrative support such as filing expense reports, keeping databases anddocumentation up to date, and answering a high volume of phone calls andcorrespondence- Produced detailed weekly reports for more than 40 clients to measure contractcompliance with brand partnerships and maintain a fast-paced, customer-focused, andsolutions-oriented environment

- Spearheaded all strategic marketing including press kits, digital advertising, social media content, and a public relations crisis plan for a major 30-city tour- Initiated client relationships with fans and media outlets through online campaigns- Optimized calendar for 4 high-level executives and more than 30 songwriters including scheduling meetings, travel arrangements, and personal appointments

- Provided direct administrative support to the Mike Curb College Student Enrichment Director including scheduling and file management, community outreach and follow-up, program development, researching events, day-of logistical needs, and coordination of student volunteer groups (20-75 people/event) with approximately 15-20 clients, brands, and vendors- Organized domestic travel for student volunteers for major industry events including the Grammy Awards, Sundance Film Festival, MusiCares Person of the Year, CMA Awards, Benefit for Outnumber Hunger, Hands On Nashville, and Nashville Film Festival- Assisted with special projects as needed including team building, cataloging confidential brand contracts, and the development of an on-campus organization, Belmont Service Corps, which served as a database of volunteers for tiered-level events.

- Increased online engagement and digital media image for a primary client by a rate of nearly 30% in just over two months- Collaborated with a team of 6 interns and 3 executives on a strategic publicity campaign surrounding a new album release - Compiled online press clippings and databases, covered press conferences and red carpet events, and tracked the client's schedules and commitments

- Monitored daily public relations activities and marketing for three high-profile artists including writing email campaigns, image development, updating databases & ticket grids, completing online media research, and clipping digital articles- Organized company databases, social media content creation & daily posting, in-studio production & recording sessions, ticket grids and requests, and personal errands- Assisted with managing calendars and in-person talent management for 20+ major industry events including the Grammy Awards, CMA Awards, Benefit for Outnumber Hunger, Hands On Nashville, and the Nashville Film Festival programming

- Performed limited grooming services including bathing, drying, nail trimming, brushing, ear cleaning, and gland cleaning according to the pet parents’ instructions and in adherence to company policies and procedures- Ensured the well-being and safety of every animal in the salon at all times- Interacted professionally and effectively with pet parents, provided optimal customer service, addressed grooming-related inquiries, and provided timely resolution- Maintained a clean and safe grooming area and salon, disinfected and sanitized grooming tools and equipment, performed daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies- Scheduled grooming appointments, managed paperwork, and maintained accurate grooming records- Adhered to Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business