Hannah Shepard Email & Phone Number

Chicago, Illinois, United States

- Successfully manage and deliver complex projects, ensuring on-time and accurate deliverables while maintaining clear communication with clients and internal teams.- Develop and manage project budgets and timelines, tracking critical cross-functional project achievements and ensuring efficient resource allocation.- Identify project scope and objectives, coordinating resources and maintaining regular contact with vendors for support and collaboration.- Proactively identify and mitigate project risks and issues, implementing appropriate solutions to minimize impact on project timelines and deliverables.

Elmhurst, Il

- Sole manager of 40+ health management clients, each with their own complex scope and budget requirements, representing over 25,000 active users. - Set clear expectations for both the client and the development team while shouldering total responsibility for on-time and accurate deliverables.- Created over 300 Redmine tickets in an average year, ranging from 30-minute bug fixes to 24-hour new feature builds. - Onboarded over 20 new clients and fostered trusting client relationships, resulting in 100% new client annual renewals.- Excelled at using Agile methodologies to turn broad requests into action items, bringing practical steps to developers and peace of mind to clients.

Elmhurst, Illinois, United States

- Managed the active schedules of three children including school, sports, music lessons, and extracurricular activities. - Established weekly meetings with parents to define expectations. - Tutored as needed, with emphasis on Spanish, music, and English.

Ann Arbor, Michigan

- Managed website and app development projects for clients including Jennifer Lopez, Bonnaroo, BMW, Farm Aid, and Massachusetts Bay Transportation Authority (MBTA) Commuter Rail. - Oversaw creation of an Android and iOS Commuter Rail app, providing Boston commuters with real-time train location and route status information. - Led meetings between client, design, and development teams, eliminating risk by identifying roadblocks early and bringing solutions to the table.

Ann Arbor, Michigan, United States

- Organized schedules, performed QA, and copy-edited on an array of client websites with a close attention to detail. - Responsible for daily quality assurance testing aimed at finding and reporting any possible bug in a client's website and working closely with the UX team to swiftly resolve.

Madison, Wisconsin Area

- Organized emails and transferred press releases to the Wisconsin politics website - Attended press conferences, transcribed tape and wrote articles for release