Hannah Ottaway Email & Phone Number

England, United Kingdom

Abingdon, England, United Kingdom

As an MSP Account Manager at Planet IT, I find myself at the forefront of client relationships, ensuring seamless service delivery and driving the success of our IT solutions. My role has a range of responsibilities, including:Relationship Management - I aim to develop and nurture strong, trust-based relationships with my clients.Service Delivery – I collaborate with our technical teams to ensure the timely and effective delivery of our IT services.Upselling and Cross-selling – I work with my clients to identify and present opportunities for additional services and solutions. This gives me a chance to collaborate and explore avenues for enhancing their IT infrastructure.Communication and Reporting - Provide regular updates to my clients on the performance of our services. Offer insights and recommendations for improvements and optimizations which are best suited.

Oxford, United Kingdom

Working as an Internal Account Resource, I act as a point of contact for day to day needs for clients alongside management. This gives me the ability to collaborate with key Account Managers to identify and grow opportunities.I continue to build and maintain strong, long-lasting client relationships, ensure the timely and successful delivery of our solutions.

At Planet IT, I worked as an Account Manager. My role was to offer IT solutions to IT professionals all across the UK and Europe, with the objective of being the most agile and effective IT solutions provider in the UK. Alongside becoming a trusted adviser to my clients I would also be building established relationships with all major hardware and software vendors, which in turn meant Planet IT are the top choice for businesses aiming to improve their IT security, networking and all-round IT solutions.

Milton Keynes, United Kingdom

Within my role i was targeted to build a profile for a particular product within my territory using a variety of sales techniques.I would be targeting potential customers and arranging meetings.. Alongside this I would also be cold calling relevant companies within the territory to speak about the product offeringsI would put together a list of target companies within the area, looking into competitors activities in the region and assessing opportunities for business development.I developed excellent people skills and an ability to build relationships with people at all levels.

Wantage

I returned to Bramleys after a year of traveling as the role of the Deputy Manager. My role was to assist the Nursery Manager to provide professional leadership and management to the nursery and to help ensure that all children receive the highest standards of care and education. Daily expectations that I would perform would be to promote high standards of quality within the nursery in respect of the environment, resources and experiences offered to the children. Ensure that all children attending the nursery receive rich and stimulating experiences appropriate to their age and stage of development.I would support the Nursery Manager in managing staff costs, customer (parent) invoices and other budgets. Undertaking the induction procedure of all new staff. with continuous support, supervise, train and appraise all staff to ensure delivery of high quality childcare practice.

Greece

To prepare, organize and deliver a fun, safe and stimulating activity programme for children aged 4 months -12 years whilst on a Neilson holiday.Key Responsibilities and Tasks would be to, create and deliver a daytime and evening activity programme for children in a variety of children’s clubs.Ensure activities were fun, engaging, and age appropriate for each of the individual children’s clubs making best use of the environment and equipment available.Meet with parents on a daily basis and encourage open communication to discuss the individual needs of each child as well as working as part of a team to create the best holiday.

Italy

I worked as a nanny throughout the Ski season on family ski holidays. We offered nurseries for babies and toddlers.Key Responsibilities and Tasks would be to, create and deliver an engaging daytime and evening activity programme for children of a variety of ages in the children’s clubs.Meet with parents on a daily basis and encourage open communication to discuss the individual needs of each child as well as working as part of a team to create the best holiday.

Wantage

As a Nursery nurse, I provided care for children up to 5 years old. I assisted in many aspects of the children's daily lives, through social, emotional, educational and practical interaction, nurturing and guidance.I would help to oversee, maintain and organise a clean, tidy, child-friendly environment. Arranging activities, such as messy play, crafts, cooking, reading and outdoor/physical pursuits.To ensure parents weren't missing out on their young child’s development, I would also plan, observe and keep records that inform parents and carers about their child’s day.In this role I progressed into numerous roles during my time here as well as obtaining my Level 3 Childcare diploma.