Hannah Pierangelo Email & Phone Number

Remote

San Diego, California, United States

San Diego, California, United States

- Manage all projects for the Salesforce consumer banking team- Coordinate team resources and project requirements- Create clear and specific user stories/acceptance criteria- Determine data architecture and automation solutions- Build and foster relationships with stakeholders- Create polished and professional demo recordings, training videos, and comprehensive build documentation- Maintain a deep knowledge of Salesforce features- Provide training and support to other teammembers

La Jolla, Ca

- Directed a project team to build and implement an interactive solution for providing cross-sell recommendations to the bank’s call center agents- Architected a record-based configuration structure to drive a screen flow for generating leads, referrals, and commissions- Developed record-triggered and schedule-triggered flows to calculate commission on referral completion- Created exhaustive documentation on the build and release plan- Optimized existing automations on high-use objects Lead and Task- Performed quality assurance testing on new work prior to Production release- Assisted in weekly deployments to Production environment; performed in-depth smoke-testing on new releases- Resolved user support tickets

San Diego, Ca

-Primary System Administrator in PatronManager (Salesforce); maintained data quality, managed integrations, and customized the platform to meet team needs-Built a custom Salesforce App and related objects to track and manage instrument rentals through custom fields, reports, automation, and imported historical data-Trained fellow colleagues to use PatronManager through data entry and report generation-Coordinated fundraising initiatives for the Development department, including managing donor relations and creating/mailing gift appeals, including 7 written feature stories celebrating the 75th anniversary-Implemented a “Back to School” campaign for the 2019 Annual Appeal, which raised more than $26,000-Worked closely with accounting department to reconcile donations and ticket revenue for accuracy and audit purposes

San Diego, Ca

Worked in the Development Department under the Development and Communications Coordinators. -Gift processing-Manage ticketing for all major season concerts and special events-Compose and mail thank you letters to SDYS donors weekly-Data input/management in Patron Manager (Salesforce)-Completed various Development & Communications campaigns and measured their success-Assisted with filing of donation information, letters, and grant applications-Assisted with creating and copy-editing marketing material including concert programs, flyers, posters, CD jackets, case statements, annual reports, donor letters, email campaigns, etc. -Attended SDYS events to manage ticketing, guest check-in, and answer questions-Managed merchandise orders and sales, including T-shirts, Hoodies, Tote Bags, Water Bottles, CDs, DVDs, etc-Updated website information monthyl with new content, events, staff information, etc(Wordpress)-Sent monthly Concert News newsletter email to subscribers through Constant Contact

San Diego, California

-Research and write articles consistently for website and print magazine-Maintain publication voice and cater stories to target audience -Write advertorial copy-Organize office materials-Assist Editor in Chief with day-to-day magazine production-Work closely with Graphic Designer to design, create, and brand FINE Magazine content-Post regularly to Instagram and Facebook-Manage Interns-Work closely with Executive Editor to manage editorial content and photography submissions-Attend and contribute to weekly team meetings on editorial and sales ideas-Work closely with the sales team and graphic designer to ensure client approval of advertisement builds

Editorial Intern/Writer at idobi Radio Network -Pitch and write in-depth features and editorials-Conduct interviews with various musicians and industry professionals-Contribute to collaborative staff pieces -Write album and book reviews-Composed and edit news posts -Created the bi-weekly column (Un)covered-Remote communication

Lawrence, Kansas

-President of KU Organization Style on the Hill & Editor in Chief of The Hill magazine-Successfully funded and published a print edition of the KU fashion and lifestyle magazine, The Hill, in Spring 2016-Revived the magazine as a digital issue in Fall 2015-Designed magazine layout, individual pages, graphics, spreads, and promotional material for magazine and website-Made executive content and design decisions for publication, social media, and website-Managed a publication schedule and tight content deadlines-Managed and led a staff of 20+ writers, photographers, designers, and marketers -Edited content for magazine, website, and social media on a daily basis-Manage all treasury funds-Organized marketing campaigns and worked closely with Marketing Director to increase brand awareness-Re-establish Style on the Hill brand on KU campus-Contributed written content, photography, design, graphics, and social media updates consistently

Kansas City, Missouri

Summer Marketing Intern at Theater League-Localized press releases for 2015-2016 Broadway season in six Midwest cities-Updated calendar listings -Composed and edited user surveys-Designed "Register to Win" box images-Updated Facebook and Twitter pages

Lawrence, Kansas Area

2012-13 and Fall 2015-Researched, pitched, wrote and edited stories for Student Life and Campus Activities/Events beats-Interview local and national sources-Took photographs and built graphics to accompany stories-Worked both in the newsroom and as a remote correspondent