Hannah Quinn, Mba Email and Phone Number

I oversee and manage YoungWilliams' intranet and client portal, ywPortal (SharePoint site), ensuring strict adherence to the ywPortal Plan and controlling access. Additionally, I supervise the YoungWilliams website, liaising with vendors to guarantee seamless content creation, robust security measures, and diligent analytics monitoring. I am responsible for developing and maintaining comprehensive plans and administration guides for various job responsibilities within the organization. Collaborating closely with department and project leads, I contribute to drafting, editing, and disseminating company-wide communications. I also play a pivotal role in designing graphics to enhance website content, company newsletters, and other initiatives. Furthermore, I represent the company at conferences by adeptly managing conference booths, overseeing department budgets, coordinating company swag, and ensuring seamless conference logistics.

I managed and oversaw all aspects of our office's social media accounts, including Facebook and Instagram, with a keen focus on maintaining consistent branding and messaging. I was responsible for the development and execution of comprehensive content calendars on a monthly basis, which serve to highlight our current office initiatives, events, and upcoming opportunities. To effectively educate our followers about the services and offerings of our office and convey its inherent value, I created and curated compelling content. This content included engaging stories, visually captivating graphics, and impactful videos that generate enthusiasm and excitement for community volunteering, effectively showcasing its numerous benefits. Collaboration with cross-functional teams was crucial in my role, as it allowed us to gather content, testimonials, and success stories that further emphasize the positive impact of community involvement. Furthermore, I proactively identifed trending topics and relevant events in the social media landscape to leverage for increased exposure and engagement.

I oversaw all our social media accounts, ensuring consistent branding. I created monthly content that highlighted engaging content to educate followers about our services and the benefits of our company. I actively engaged with our audience, use data-driven insights to improve strategies and leveraged trending topics for increased exposure and engagement.

I effectively handled multiple client accounts by ensuring consistent branding and messaging across platforms. I created and executed tailored content calendars to meet each client's unique objectives, emphasizing key initiatives and milestones. I generated engaging content to boost engagement. My role also involved monitoring and promptly responding to comments, inquiries, and messages, enhancing client-customer relationships. Additionally, I contributed to performance analysis and strategy optimization, resulting in improved reach and engagement. Collaborating with cross-functional teams, I actively participated in brainstorming creative content ideas and crafting client-specific social media campaigns, further honing my skills in client-focused social media management.

I enforced visitation rules and promptly reported any suspicious activity in the lobby area, contributing to the safety of residents. I efficiently managed incoming packages, ensuring accurate delivery to recipients, and maintained records of incoming and outgoing guests. Additionally, I was prepared to follow appropriate emergency protocols for situations like tornadoes, fire alarms, and domestic disputes, ensuring the well-being of dormitory residents in all circumstances.

Ensured a pleasant dining experience for our guests. I managed guest inquiries, escorted them to their tables while introducing daily specials, and facilitated effective communication. I also played a part in training new hostesses and addressed concerns from both customers and staff, ensuring a high standard of service and satisfaction.

I excelled in a fast-paced environment, efficiently managing customer transactions using our company's point-of-sale system. I also played a part in timely food preparation while strictly adhering to safety procedures. My role was dedicated to ensuring a smooth and secure customer experience.

I played a vital role in maintaining store organization, managing the cash register, and engaging customers. I ensured the showroom and stockroom were clean and organized, and I took pride in sharing the store's history and new designs with customers. Additionally, I assembled floor displays and trained new employees on store procedures and policies, contributing to a positive shopping experience and the store's overall success.

I warmly welcomed guests with a friendly demeanor and coordinated seating arrangements efficiently among our waitstaff. I consistently maintained the cleanliness and organization of our dining areas. Additionally, I managed reservations and walk-ins, ensuring a seamless upscale dining experience for our guests.

I managed phone lines, greeted customers with a cheerful demeanor, scheduled appointments, handled customer payments, and communicated with staff about incoming clients. My role was essential in providing excellent customer service and ensuring the salon's smooth operation.