Hannah Roach Email & Phone Number

Boston, Ma, Us

Washington, District Of Columbia, Us

Conducts quantitative research; collaborating with stakeholders to create questionnaires; delegating daily tasks to and troubleshooting with data operation specialists for survey fielding and data specifications; presenting individually-tailored key findings, insights, and actionable recommendations for decision-making to external stakeholders; and answering internal and external stakeholder questions throughout the research process.Independently develops client-facing PowerPoints that translate technical information into actionable insights; interpreting complex datasets and distilling them into clear, concise reports, presentations, and visualizations for internal and external stakeholders.Serves as primary support for 3 high profile accounts in financial services, pharmaceuticals, and sports and serves as team point-of-contact for all energy and sustainability-related market research.

Washington, District Of Columbia, Us

Accelerated the growth of a financial services account to second largest in the portfolio and reimagined reporting for clients in industries such as investment banking, utilities, retail, sports, human resources, and real estate.Independently designed and developed a detailed documentation and project management system in Asana that has significantly improved team organization and has since become a team-wide requirement.

New York, Ny, Us

Gained exposure to primary and secondary/desktop research processes for multiple industries.Wrote questionnaires, developed and edited client deliverables in PowerPoint and Excel, utilized both primary and secondary quantitative research, primary qualitative research, and social listening platforms to compose narratives from current industry trends and insights. Decomposed in-depth interviews and transcripts into usable qualitative data.

Bethlehem, Pa, Us

Served as an Apprentice Teacher for an introductory-level course in Cognitive Science (Introduction to Cognitive Science), guiding large groups of students through the learning of all disciplines of Cognitive Science and assisting the Lead Instructor in grading assignments, providing detailed feedback to each student, and ensuring that each student I worked with understood the core concepts of the course.Held office hours and provided additional instruction to students as needed, helping them grasp complex concepts and achieve their academic goals within the course.

Los Angeles, California, Us

Worked directly with the CEO to assist in all marketing efforts, including editing the platform's therapeutic content to improve user engagement and conducting interviews to create a blog post about students’ experiences with their school’s response to covid. Drafted targeted emails for a mass campaign aimed at four separate audiences, and created and moderated user experience feedback forums to gather quantitative and qualitative data to inform product development and innovation.

Bethlehem, Pa, Us

Project title: Lehigh Valley Arts and Culture in Crisis: Cultural Asset Mapping and COVID-19 Impact AssessmentAnalyzed economic data about the impact that the beginning of the COVID-19 pandemic had on local artists in Bethlehem, PA in Excel & Tableau, created dashboards in Tableau, collaborated with a team of five to develop a WordPress site showcasing economic findings, and presented key takeaways to the Lehigh Mountaintop Program and potential investors to fundraise for a community fund that directly supported local artists and art initiatives during the pandemic.Had a personal connection to the project as I had often collaborated with many members of the music community in and around my college town.

Assisted callers with technology-related issues and directed them to appropriate resources, maintaining a positive and professional demeanor while working with all callers; troubleshooting and resolving issues in a timely and efficient manner.Provided clear and concise instructions to users seeking assistance with Lehigh Library and Technology Services and demonstrated strong computer and technology skills, including troubleshooting and resolving issues related to internet services and fast-paced real-time desktop research.

Bethlehem, Pa, Us

Conducted research in a cognitive neuroscience lab under the guidance of a PhD student and faculty advisor; assisting in literature review by analyzing academic articles and facilitating experiments by guiding volunteer student participants through the study procedures.

Praha 2, Hlavní Město Praha, Cz

Conducted in-depth desktop research for multiple clients, independently developed a thought leadership report on trust in marketing, analyzing topics such as consumer trust, building brand trust, and the impact of trust on consumer behavior; and transcribed and analyzed interviews with industry leaders on trust in marketing practices to create a report that I presented to the entire organization, providing actionable recommendations on how to cultivate and maintain consumer trust.Worked effectively with colleagues despite encountering a language barrier, demonstrating strong communication and problem-solving skills; teaching colleagues proper English and editing PowerPoints for multiple international clients.