Hannah Sheaffer Email & Phone Number

Saint Paul, Mn, Us

St Paul, Minnesota, United States

Lead product vision and delivery for team within Life New Business Value Stream.• Develop and maintain product roadmap.• Drive day-to-day product decisions by prioritizing and maintaining Sprint backlog for assigned products, balancing the requirements of stakeholders.• Liaise between business and technical personnel at all levels to ensure a mutual understanding of processes and applications.

St Paul, Minnesota, United States

Saint Paul, Mn

Promoted to Product Sr. Analyst at Securian Financial where I served as the critical link between our business users and our system developers to maximize efficiency and boost sales. I am the first point of contact for system support related to projects I am assigned to and I coordinate documentation and training for complex system enhancements.

Saint Paul, Mn

Led business analysis for more than twenty-five projects including those with previously established processes and those for brand new initiatives. The successful completion of these projects has contributed significantly to the company’s overall goal of increasing efficiency across the organization. - Develop a shared understanding of problems between a wide variety of stakeholders to identify potential solutions and to make recommendations for the best course of action.- Analyze business requirements and processes through interviews and workshops to drive smart solutions.- Conduct user acceptance testing to verify the end users’ needs are met.- Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.

Saint Paul, Mn

- Served as generalist problem solver for the department through research and systems troubleshooting.- Identified inefficient workflows and developed and documented more streamlined processes.

Saint Paul, Mn

Demonstrated ability to complete assigned work on time and with high quality results, while also identifying system improvements to make workflow more efficient for entire department.

Saint Paul, Minnesota

- Entry level data entry position- Consistently met service standards with high quality results

Barranquilla, Colombia

Taught intermediate and advanced English as a second language at a private high school in Barranquilla, Colombia. Developed lesson plans and disciplined students as needed.

Boston, Ma

Checked books in and out, put books away, assisted patrons with reference questions, and assisted the professional librarians.

Boston, Ma

Provided customer service, operated cash register, completed routine tasks as directed.

B.A., Spanish

Education record