Hannah Sill Email & Phone Number

Edina, Mn

• Managed company social media accounts: Facebook, Twitter, Instagram and LinkedIn• Designed valuable and engaging content for company website, blogs, and social media accounts• Managed website revamp project in coordination with web design company• Created and edited website written copy • Assisted Maintenance Superintendent with all IT and technology-related issues • Managed online job postings in coordination with Director of Recruiting Strategy • Coordinated informational marketing event with an attendance of 65 plus people • Designed and sent email campaigns • Assisted with planning and coordinating staff annual competency training as well as yearly staff parties• Updated quarterly marketing spreadsheets in a timely manner• Designed marketing advertisements for web and print • Inventoried marketing materials and ordered as needed

Edina, Mn

• Completed employment verifications• Conducted personal references interviews for new hires• Coordinated various information to staff and clients via email, mail, and phone• Updated staff email and phone list on a biweekly basis • Created and maintained employee files • Answered business office phones and directed calls accordingly• Ran Minnesota Department of Human Services background studies on new hires • Ran social security checks on new hires• Managed company social media accounts: Facebook, Twitter, and Instagram• Revamped and updated website as needed• Content creation: blogs, photos, interviews, etc. • Completed miscellaneous administrative tasks as delegated

Eagan, Minnesota, United States

• Greeted and communicated with all customers effectively• Checked out customers purchases efficiently, ensuring accurate prices and discounts• Maintained consistent accuracy of cash register and made sure payment transactions were correct and proficient• Took initiate during slow times to re-stock and clean lanes, or other tasks assigned by supervisor • Supervised self-checkout lane by assisting and answering customer questions or concerns while making sure all items were • Addressed customer inquiries, concerns or questions politely while resolving any problems on the spot • Processed and organized returns while working at guest services • Answered guest service phone and resolved any issues or problems

Grand Forks, Nd

• Responsible for store opening and closing procedures and handling $300+ a night• Supervised and provided leadership for up to 25 employees• Provided excellent customer service while communicating effectively with customers• Responsible for the training of new hires

Grand Forks, North Dakota

•Content Creation -Created written features and press releases for UND. -Combined web traffic amounted to more than 2,300 page views featured on blogs.UND.edu/online, UND’s news site, and one on the Grand Forks Herald website.-Interviewed online and distance students via phone, email or in person, catering to their schedules.•Social Media -Operated the Office of Extended Learning’s social media accounts (@UNDonline – 2,300 followers; FB.com/UNDExtendedLearning – 2,100 likes)-Total Impressions & Engagements •Market Research-Organized and sorted email addresses in Excel to determine the top schools which register for UND online -Researched national associations and organization that sponsor and promote continuing education in specific target market•Digital Platforms-Analyzed emails sent through Constant Contact to determine the number of students who applied to UND based on application deadline emails-Imported and formatted more than 150 emails for online graduate and undergraduate programs using UND’s customer relationship management system (CRM)

Grand Forks, North Dakota

Seasonal; Summer of 2012 & 2013-Provided creative input on flower arrangement and design-Completed daily assignments on time -Maintained flowers and flower beds around the city

Bachelor’S Degree, Communications

Study Abroad, Business/Commerce, General