• Utilize SAP standard and company created transactions to review and update information (Material Master, Bill of Materials, and Sales Order Configuration).• Validate peer work to ensure accurate information is passed to manufacturing.• Communicate efficiently and collaborate with other Specials employees to solve manufacturing issues before they occur.• Comprehend engineering drawings for unique customer requests.• Assist in process improvement projects using LEAN in the Office principles.

• Provide customer service for faculty and staff at Saint Mary’s College. • Assist and resolve technological issues of the faculty and staff. • Receive and transfer faculty and staff to the Information Technology staff member best able to answer advanced technological questions.

• Lead a team of 6 students to service the student body with technical issues.• Communicated clearly to my team the expectations and responsibilities of being a Computer and Printer Support Consultant for the student body. • Followed up with the team members often and created personal connections to encourage questions and communication.• Managed the computer clusters on campus by visiting each location multiple times per week to assess the functionality of the technology and inventory needs.• Communicated and planned with the Associate Director of Technology Support Services of the updates and needs of technological resources on campus. • On-call 24/7 for the academic year for any technological emergencies that may occur.

• Computed all analytics used for Events Department 5 Year Strategic Plan.• Computed sales predictions per sales category; applied working formulas to template used to determine event sales investment.• Projected sales per event category based on location, size, and classification using historical data to curate an inventory that would perform the highest sales at each event.• Developed yearly financial projections with assistance from Corporate Controller.• Open, maintain, and audit customer accounts by recording and updating account information.• Audit project budget proposals and suggest changes to budget when applicable. • Assist with inventory, month-end financial reports, and daily journal entries. • Monitor accounts receivable, account payable, bank statements, and balance sheet reconciliation.• Develop and implement Asset Tracking Program for Events Department and company overall, maintaining over 250 items. • Coordinated the Home Party Department comprised of 12 Party Pros, determined commission based on sales, issued customer rewards cards bi-weekly.• Experienced at customer service and issuing customer product returns; skilled in employee-to-customer sales. • Developed interactive employee calendars and time cards. • Traveled with Events Team when necessary.• Completed other tasks not listed when requested by leaders of the organization.

• Present and available to students requiring technical assistance.• Answer student questions with technical issues through research and knowledge of online campus programs and resources.• Repaired Xerox printers, MAC and PC computers, and image scanners when broken.

• Efficient and accurate completion of daily tasks to reach schedule completion.• Able to work in many locations throughout the plant when necessary. • Created a positive work environment with teammates. • Trained new employees on the standard operation procedures within the assembly and production lines.