Hannah L. Email & Phone Number

Omaha, Nebraska, United States

-Launched a successful family-owned restaurant by designing the brand and operating procedures from the ground up. -Administered all financial areas including budgeting, forecasting sales, payroll, taxes, and overseeing operational aspects of the business. -Network with local companies and schools to create sales opportunities, resulting in 20% increased sales revenue for catering services in the past 3 years. -Managed staffing and scheduling, utilizing 10+ employees per day, 6 days per week, up to 200 customers per day totaling more than 1 million dollars in revenue annually. -Developed relationships with local vendors, negotiating prices that resulted in a 7% cost savings each year.-Achieved 4.5/5 stars rating in multiple online platforms for excellent customer service and quality food. -Increased customer base by 30% during the pandemic by pivoting to delivery services.

Omaha, Nebraska, United States

-Conducted initial and ongoing interviews with over 50 claimants per day to obtain information, and review medical records.-Collaborated with medical professionals to make appropriate and timely claim determinations in accordance with established procedures and guidelines. -Examined complex medical records and effectively leveraged a variety of tools and resources to understand appropriate approval durations and future action planning.