Hannah Wilkinson Email & Phone Number

Remote

Detroit

•Assisting in the creation of artifacts including product roadmaps, press releases, FAQs and Lean Business Cases•Spearheaded vendor discovery of business processes needed to gather requirements for product build out•Communicating technical feasibility to the business during feature prioritization conversations•Writing features based on business requirements and grooming product backlog •Conducting research within the business to identify potential dependencies between product features and mitigating potential risks•Collaborating with product owners, stakeholders, change management, and vendors to gain alignment on product vision, scope, and timeline•Creating process flows to communicate future state vision to stakeholders •Facilitating UX research by consulting on storyboard design, testing, and feedback gathering from clients

Detroit, Mi

•Co-authored documents describing current state problems, risks and potential solutions•Analyzed financial, retention, and performance data to determine the potential impact of new product implementation•Assisted in request for proposal process by facilitating demonstrations and engaging stakeholders•Documenting current state processes to help identify best vendor to solve for client needs

Detroit, Mi

• Promoted programming by connecting with local schools and distributing advertising materials• Equipped program directors with planning resources and oversaw the development of their themes, weekly lesson plans, and semester goals• Condensed information from weekly updates to create impact reports for review by the senior leadership team at the end of the year

Greater Detroit Area

• Coordinated schedules for programming, residents and special events and fostered community health by resolving conflicts that arose among residents• Managed inventory systems and donations and facilitated house, property, and vehicle maintenance • Planned for and led visiting groups in service projects, drove intern hiring process by recruiting students, screening applications, calling references• Oversaw student internship, new hire training and orientation

•Designed community-building programs•Enforced policies•Oversaw resident assimilation into the community•Managed bulletin boards and hall decorations•Mediated conflict

•Strengthened current orientation program•Created new events intended to build community•Forecasted budget and operated within it•Trained 20 peer advisors in leadership skills•Managed meals for peer advisors and 200 new students

•Oriented students to tools the college had to offer•Connected students with faculty•Initiated community-building activities•Encouraged students in spiritual growth