• Overseeing and coordinating a high volume of projects, assigning tasks to analysts, and setting deadlines to ensure timely completion.• Identifying internal bottlenecks to improve data-to-delivery workflow efficiency.• Key contact for teleoperators and customers, ensuring smooth and secure data transmissions.• Managing client relations and accounts, providing support, and ensuring project requirements are met to maintain strong and positive working relationships.

• Managed guest inquiries and resolved any technical issues • Performed administrative tasks, including meeting room bookings, invoicing, error reports etc.• Provided warm and friendly, yet professional customer service and hospitality to guests

• Responsible for the volunteers and students from “Ung i Sommar Malmö”, working with us on the scenography.• Administrative work - In charge of travel and accommodation for our 40 speakers.

• On top of my bachelor’s degree I conducted an internship at Media evolution, working with The Conference. • A two day conference focusing on digital development, with over 1000 participants and 40 speakers.

• Supervising and educating children ages 2-12.• Assisting children with disabilities such as autism or dyslexia.• Planning interactive teaching materials when working at a preschool.

• Gained insight into a multinational furniture business.• Supported client facing activities such as handling payments, helping customers with purchasing decisions and orient them across IKEAs product catalogue. • Conducted logistic activities such as packing deliveries for internal and external use.

• Enjoyed working at a high pace and to constantly strive to deliver great customer service and hospitality, together with my team at Casual.