Hanna Ross Email & Phone Number

Duncan, Bc, Ca

*Leads the formulation of strategies to achieve the B.C. government's long-term vehicle and industry-related clean transportation goals.*Leads a team of five employees in the development, implementation and oversight of clean transportation vehicles and industry programs, initiatives and pilot projects. This includes:- Go Electric Passenger Vehicle Rebate Program- Go Electric Rebates Program- Go Electric Commercial Vehicle Pilots Program- Go Electric Advance Research and Commercialization Program and Commercial Vehicle Innovation Challenge-Clean Trucking Initiative

Victoria, British Columbia, Canada

-Manage the Commercial Vehicle Pilots (CVP) Program-Manage the Advanced Research and Commercialization (ARC) Program

Victoria, British Columbia, Canada

Support and co-lead the following clean transportation programs:- Passenger vehicle rebate program- Specialty use vehicle incentive program- Commercial vehicle pilots program- Advanced research and commercialization program- Public outreach and education programProvide input on the Clean Transportation Action PlanIdentify new research and program opportunities for transportation decarbonization

-Facilitate workshops for graduate students and public on cognitive-affective mapping; design workshops specific to the participants’ objectives-Design and distribute surveys about climate strategies, priorities and values-Analyze and interpret survey results; prepare findings in technical briefs, insight reports and application toolkits-Identify and implement strategies to increase response rates while staying within budget-Conduct feasibility studies for future research and fundraising campaigns

-Complete literature reviews for Terror Management Theory, emotion and water topics-Design a content analysis method to identify emotions and psychological triggers in 16 water conservation campaigns-Collect, analyze and interpret qualitative and quantitative data-Train and mentor an undergraduate research assistant-Prepare findings in manuscripts

-Conducted meetings with Project Managers, consultants and other regulatory agencies-Tracked progress of projects and reported back to Project Managers as needed-Prepared regulatory permitting packages for local, provincial and federal agencies-Produced written communications for media, residents and First Nations-Tracked purchase orders and invoices to keep projects within budget-Created social media content and engaged with the general public

Coldstream

-Assisted with public education programs to motivate environmental stewardship, including presentations and public events-Promoted source water quality protection through public education on invasive aquatic species, agriculture/pet waste management and storm water pollution risks to water quality-Developed new communication strategies to enhance public engagement opportunities at outreach events-Responded to customer questions about water conservation and offer recommendations on water efficiency-Responded to customer complaints and patrol the Great Vernon Water Service area as needed to ensure watering restrictions are being followed and deliver notices for non-compliance-Surveyed watercraft users at boat launches to collect data for the Province of B.C. Invasive Mussel Defence program-Developed boil water advisory economic-impact survey and conduct phone interviews with local businesses-Communicated with agricultural water users about flow rate exceedances-Assessed agricultural allocations and flow rate data to determine non-compliance-Prepared, update and maintain databases and spreadsheets-Assisted with maintenance requirements at a Xericscape garden

Hamilton

-Answered customer inquiries in person, over the phone or by email-Scheduled and coordinated all appointments for three float rooms, two Registered Massage Therapists, and one Osteopath-Received and assisted customers to their assigned float rooms-Tended to delicate situations, such as customer special needs and complaints-Developed relationships with regular customers to meet their needs for repeated service-Maintained studio social media platform; Hootsuite, Instagram and Facebook-Trained incoming staff on all studio duties; customer service, appointment scheduling, closing and opening procedures, general day-to-day operations-Reviewed and analyzed emerging float therapy research-Inspected and conducted routine float tank maintenance-Wrote and reviewed standard operating procedures for studio operations-Monitored staff to ensure adherence to standard operating procedures

Waterloo, Ontario

-Collected, reviewed, and summarized scholarly literature on non-rational drivers of environmental decision-making, with a focus on water, including the trends in environmental psychology generally and water resources specifically-Developed a qualitative methodological approach to conduct a content analysis of historical news articles-Assisted in collecting and coding qualitative data -Organized and managed data by creating tables and figures in Microsoft Excel-Interpreted and reported findings in high-quality written reports-Assisted in writing, revising, and formatting manuscripts for scholarly publications

Hamilton, Ontario

-Assisted with the review of Asset Management technical reports-Assisted with the organization of ongoing Federal and Provincial Government Capital Work Programs-Assisted with the review of existing Private Communal Services and Municipal Responsibility Agreements-Effectively implemented the Clean Water Act, Safe Drinking Water, and Source Protection Plans-Performed QA/QC with well monitoring data in Diver Office

Vernon, British Columbia

-Monitored, sampled, and analyzed raw and treated water-Maintained and calibrated laboratory instruments-Conducted surveillance of forestry, range, and urban activities in the watershed-Managed and analyzed large quantities of various water quality data

Ottawa, Canada Area

-Assisted with earth-worm culture maintenance-Calibrated balances and pH meters on a daily/weekly basis-Conducted soil toxicity research to assess soil contamination in the Boreal Forest region

Brampton, Ontario

-Delivered a waste management presentation to promote the Region of Peel’s waste minimization programs to 10, 000+ students of all ages -Supported various projects including a green bin set out study, multi-residential collection program enhancement and a bi-weekly garbage collection pilot project

Master Of Environmental Studies, School Of Environment, Resources And Sustainability

I assessed the relationship between mortality awareness and residential water consumption. My goal was to increase our understanding.

Bachelor Of Environmental Studies, Honours Co-Op, Environment And Resource Studies

Degree Honours: Dean's Honours List Recipient of: -University of Waterloo President’s Scholarship of Distinction September 2010 -UW Alumni.

Diploma In Environmental Assessment

Diploma In Ecological Restoration And Rehabilitation, Awarded With Distinction