Stephen Hanna Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

As a Vehicle Sales Trainee at MG Five Dock, I excel in a comprehensive role that combines customer engagement, sales acumen, and operational excellence. My responsibilities include, but are not limited to:• Sales Targets: Achieving and exceeding monthly and quarterly sales quotas for new vehicles.• Customer Satisfaction: Maintaining high customer satisfaction scores through positive feedback and repeat business.• Lead Conversion: Effectively converting leads into sales, with a… Show more As a Vehicle Sales Trainee at MG Five Dock, I excel in a comprehensive role that combines customer engagement, sales acumen, and operational excellence. My responsibilities include, but are not limited to:• Sales Targets: Achieving and exceeding monthly and quarterly sales quotas for new vehicles.• Customer Satisfaction: Maintaining high customer satisfaction scores through positive feedback and repeat business.• Lead Conversion: Effectively converting leads into sales, with a high percentage of test drives resulting in purchases.• Inventory Management: Ensuring optimal stock levels and reducing vehicle aging inventory.• Credit Application Accuracy: Ensuring a high approval rate for credit applications by submitting accurate and complete documentation.• Follow-up Efficiency: Demonstrating prompt and effective follow-up with leads and customers to ensure satisfaction and encourage referrals.• Event Participation: Successfully contributing to promotional events and generating new leads and sales from these activities.• Documentation Accuracy: Maintaining a high level of accuracy and completeness in all sales-related documentation.• Team Collaboration: Actively participating in team efforts to achieve collective goals and maintain a positive work environment.• Personal Development: Continuously improving product knowledge and sales skills through training and self-study. Show less

Greater Sydney Area

Working as leading Team Member of a team of competitive, experienced, and knowledgeable telco sales staff, tasked with providing the best sales and customer service experience for all customers. I oversaw the following duties:• Collaborated with the marketing department to prepare common strategies.• Monitered sales numbers and marketing metrics, calculating business trends, like monthly sales rates, analyzing market trends, Learn the products and services offered, including the… Show more Working as leading Team Member of a team of competitive, experienced, and knowledgeable telco sales staff, tasked with providing the best sales and customer service experience for all customers. I oversaw the following duties:• Collaborated with the marketing department to prepare common strategies.• Monitered sales numbers and marketing metrics, calculating business trends, like monthly sales rates, analyzing market trends, Learn the products and services offered, including the sales terms (e.g., special features, return and warranty policies)Found prospective customers and new target segments.• Built and maintained relationships with clients, Performed research on the competition's services. Reaching out to potential clients to inform them about our products and services. Assist customers with any queries or requests.• Maintained dependability and punctuality without deficiencies.• Worked on POS registers, Opening and Closing Store, Leading employees in task procedures and guide them in helping customers, managing all marketing initiatives and programs including maintenance of POS.• Organised and ran all managerial duties through out the store. Ensuring production run smoothly, solving problems under pressure.• Ensuring sales team is up to date with business targets while motivating the team to achieve great results.• Supervising and training staff to perform allocated roles. Providing leadership and guidance; analyzing situations and implementing solutions independently or through the management of others.• Responsible for daily operations with full decision-making responsibility for merchandising, scheduling, and establishing sales goals.• Administering performance management by diagnosing improvement opportunities, providing effective feedback, coaching, and corrective action plans. Show less

Perth, Western Australia, Australia

Working as Part of a highly competitive Sales Representative Team, driven by high sales Entertainment department, during the Peak of Coronavirus Pandemic and During Christmas Holiday Sales Period. I have achieved one if their highest sale’s record in a very short period. During the short casual employment time. I was responsible for:• Communicating the benefits of a company's products to drive sales.• Identifying and educating prospective customers while supporting existing clients with… Show more Working as Part of a highly competitive Sales Representative Team, driven by high sales Entertainment department, during the Peak of Coronavirus Pandemic and During Christmas Holiday Sales Period. I have achieved one if their highest sale’s record in a very short period. During the short casual employment time. I was responsible for:• Communicating the benefits of a company's products to drive sales.• Identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services.• Selling products and services using solid arguments to prospective customers.• Performing cost-benefit analyses of existing and potential customers.• Maintaining positive business relationships to ensure future sales.• Achieving High KPI Targets, while I was always in the highest top 5 Performers in JB HI-FI Nationally, in my department. Show less

Perth, Western Australia

Working as part of a dynamic team of various kinds of skills, doctors, nurses, colleague receptionists, physiotherapists, podiatrist, dietitians, and phlebotomists, working off two Medical Centre sites, same ownership. The two teams varied in size from 12 members to 28 members. I was responsible for:• Greet and attend to patients in person and over the phone.• Professionally assist doctors, staff, visitors, and patients.• Answer all phone calls in a professional and courteous… Show more Working as part of a dynamic team of various kinds of skills, doctors, nurses, colleague receptionists, physiotherapists, podiatrist, dietitians, and phlebotomists, working off two Medical Centre sites, same ownership. The two teams varied in size from 12 members to 28 members. I was responsible for:• Greet and attend to patients in person and over the phone.• Professionally assist doctors, staff, visitors, and patients.• Answer all phone calls in a professional and courteous manner.• Perform all duties within HIPAA regulations.• Processing all billings including Medicare, Eftpos and cash transactions• Maintaining confidentiality of all doctors, staff, and patient information.• Scheduling appointments between doctors and patients.• Liaising between medical departments with discretion and professionalism.• Adhering to policy and procedures during all activates. Show less

Perth, Western Australia, Australia

I joined Kate King Legal as dedicated VOLUNTEER paralegal at the start of 2020. Kate King Legal is a renowned criminal Defence firm in the CBD of Perth WA. My journey there was unfortunately cut very short due to the unprecedented Coronavirus pandemic. The office was later closed in March 2020.During my brief time at the firm, I was very committed, providing relentless support and assistance to the legal team entire office staff, and managing multiple tasks, prioritizing deadlines. I… Show more I joined Kate King Legal as dedicated VOLUNTEER paralegal at the start of 2020. Kate King Legal is a renowned criminal Defence firm in the CBD of Perth WA. My journey there was unfortunately cut very short due to the unprecedented Coronavirus pandemic. The office was later closed in March 2020.During my brief time at the firm, I was very committed, providing relentless support and assistance to the legal team entire office staff, and managing multiple tasks, prioritizing deadlines. I have gained hands-on experience in various aspects of criminal Defence, working closely with attorneys to conduct legal research, prepare case documents, and have assisted in multiple trial preparations. Show less