Hanna Phillips Email & Phone Number

Scottsdale, AZ

Part time role to assist Office Operations within a Medical Staffing Company.Credentialing:Provide timely follow-up to obtain documentation requiredCredentialing within 180 days, and re-credentialing as required by contracted facilitiesCoordinate internally to ensure complete information is received and processed.Maintains up-to-date physician database.

Phoenix, Arizona Area

Onboarding:Ensure all paperwork is received, completed and properly filedProvide onboarding status updates to the appropriate team membersCreate and maintain employee recordsConduct New Hire HR OrientationCoordinate w/ HR immigration specialist to onboard foreign nationals, as neededFacilitate the I-9 process, collect employment eligibility verification.

Phoenix, Arizona Area

On site at one of DISYS’ largest clients assisting in a pilot program to help assist in building their technological teams with qualified candidates. Drive continuous process improvement and development of strategies to standardize process across pilot program in line with DISYS MSA and client SLABuild relationships with the Program Managers and Hiring.

Phoenix, Arizona Area

Source, screen, interview, and evaluate candidatesFoster long-term relationships with candidatesReview and understand technical job requirement requirementsReview applicants to verify if position requirements are metFormat resumes meeting client expectationsResearch new technologiesCreate detailed job descriptionsFollow up with candidatesSource, interview.

Scottsdale, Arizona

Assist Kyocera customers with sales related inquiries, including product availability and quotes, acceptance of purchase orders, logistical issues, price requests, and accounts receivableMaintain existing accounts within assigned territoryAssist outside sales managers with new customer prospecting as neededOne of three dedicated Inside Sales Managers for.

Phoenix, Arizona Area

Addressed all customer-facing service situations from all areas of Carvana.Dealt with customer calls requiring help, information, sales promotion and dispute resolution.Performed tasks independently with minimal instruction and supervision.Answered internal and external emails and calls providing status updates and information regarding escalated.

Researched, recommended, developed, and maintained the company’s products and servicesWorked with marketing in analyzing profitability on products and services offeredSpecified market requirements for current and future products by conducting market research supported by regular competitive analyses Responsible for researching and providing necessary.

Identified and resolved client needs/problems with urgency, empathy, tact and composure. Determined alternative solutions to solve the problem utilizing current workflow proceduresProvided clients with realistic time frames for problem resolution based on current workflow proceduresDeveloped and maintains knowledge of administrative and procedural aspects.

Trained, coached, supervised, and evaluated staff membersAchieved computer proficiency of Microsoft Word, Excel, Outlook and all internet functions Inputting data, office errands, maintenance coordinator and assuring office is neat and fully stocked with necessary tools for functionality in compliance with budgetDemonstrate problem solving and active.

Received Customer Service Associate of the Year Award for 2008Maintained customer records and merchandise including cataloging, distribution, and record keepingReviewed, investigated, and resolved customer issues. Provided timely solutions and informationAchieved skill in POS Systems, Computerized Cash Registers, and Scanners/ Inventory SystemsAnswering.

Bachelor'S Degree, Sociology, Family Studies, Cum Gpa 4.0, Major Gpa 3.62

• Bachelor of Arts/Science- Sociology/Family Studies, Arizona State University

Aa, General, Cum Gpa 3.5

• Associate in Arts, Paradise Valley Community College, December, 2008