Hanne Sofia Ipsen Email & Phone Number

I focus on creating customized offers for both leisure and business groups, as well as individual travelers, using gift certificates or loyalty points. I work with travel agents and companies to find the perfect hotel from our collection for each client, making sure their needs are met, as well as coordinating larger reservations with PCOs. I handle everything from the first inquiry to finalizing contracts and pre-payments, making sure our guests have a smooth and enjoyable booking experience until a short time prior to arrival, when I make for an efficient hand over to the chosen hotel.

Brøndby, Hovedstaden, Danmark

The Square Hotel

Working in the front desk helping guests with all aspects of their stay in Copenhagen, check in/out, concierge, etc as well as other administrative tasks associated with the position. This also includes handling complaints, training staff and smallere economical tasks.

The Square Hotel

Copenhagen Area, Denmark

Call-in for the front desk at The Square Hotel in Copenhagen. Check-in/out, customer contact, up-selling and helping guests with ordering tickets, finding restaurants etc

Falkenberg, Sverige

Responsible for the daily communication between the guests and the camping and making sure that all information reach the right unit. Having contact with retailers and salesmen, ordering goods, staff scheduling and taking part in the everyday work in the reception and convenient store. Training new staff and set rutines and give price quotes for mid-long stays

Copenhagen Area, Denmark

Service manager intern

Falkenberg, Sverige

Seasonal work (May-August) taken part of the daily work, especially in the reception and convenient store with work such as checking in and out guests, solve problems that arises, unpacking goods and being in the check out desk. Also taking orders and serving food and drinks at the campsite’s restaurant and partly been a leader for craft groups and other children activities.

Beaconsfield

Lived and shared the daily life at a multi-cultural family in Beaconsfield, England where I had a full time employment where I helped looking after the family’s 2 daughters (2 & 4 years old) and some household chores.

Halmstad, Sverige

Doing interviews for various companies and organisations

Falkenberg

Youth seller of newspaper in and magazines during weekends and school holidays in an assigned district.

Ap-Degree, Service, Hospitality And Tourism Management

Högskoleförberedande Gymnasie-Examen, Estetiskaprogrammet - Teater

Activities and Societies: Sturekåren (Styrelsemedlem-Ordförande) : 12-13 Sturekåren (Styrelsemedlem-Kassör) : 13-14 Högskoleförberedande.

Grundskolans Senare År

Activities and Societies: Elevråd (Klassrepresentant) : 07-08 Elevråd (Styrelsemedlem - Sekreterare) : 08-10 Elevråd (Styrelsemedlem.

Grundskolans Tidigare År

Activities and Societies: Kamratstödjare 2005-2007