Hannelore Jones Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, QLD Australia

• Reporting to the Marketing Manager, in my capacity as Coal Quality and Scheduling Advisor, I held responsibility for blend quality control, logistics planning, port stockpile management, rail scheduling, vessel.
• Identified gap in previous three and six-week plan planning, developed three-month stockpile planning reports within Xcel to consider overall railing and shipping providing a higher level of overview to support long.
• Developed worksheet to capture all related information, communications and updates to better manage client relationship and document all change requests supporting easy hand-over of tasks and strong management of each.
• Created and prepared Moisture Management Plan for New Acland coals according to IMBSC regulations.
• Supported the further development of the Scheduling/Marketing Database to include future planning and specific information supporting management.
• Identified and implemented enhancement opportunities for Coal Management System.

• Reporting to the Marketing Manager, my position as Shipping Officer held responsibility for all Export Scheduling and Documentation including liaising with export customers, management and production of all export.
• Integration of Bengalla Mine long term export scheduling into QLD office Hub.
• Integration of Bengalla Mine export documentation into QLD office Hub
• Creation and implementation of three-week coal logistics and port stockpile planning (mine-rail-port).
• Succeeded in acquiring cargo blend calculating and stockpile building responsibilities from Marketing Manager.
• Completion of Certificate IV in Leadership and Management – AIM

• Logistics coordination and support officer for Marketing Department.Key Achievements:
• Identified opportunity to redefined responsibilities and objectives into a LEAN process, reducing double handling and inefficiency.
• Enhanced database management for export shipping, rail schedule and cargo qualities allowing easy access to useful information which supported customer service and management decision making.
• Coordinated rail schedule logistics with mine site, Aurizon and the ports optimising cost efficiency and maximising use of existing schedules with full cargo of required blends.
• Nominated and promoted to Peer Support Officer, providing first call personal, emotional and harassment support and liaising with other support providers for resolution.

Media Buying and Production ManagementManaging team of graphic designers; Manage & plan print media schedule; staff management.

Department Manager -; Responsibile for departments planning, development, financials and marketing; team motivation; staff career & salary reviewing; team of 16 employees

Balmain, New South Wales, Australia

Tourism Publications, Graphic Design & Art StudioConsultant Trainer - Desktop Publishing, Design & Layout

Certificate Iv In Leadership And Management

Coal Quality Course

Management Certificate, Management

Management Principles - Staff and team management

Marketing Certificate, Marketing

Advertising Certificate, Advertising & Marketing

Awarded Highest Pass