Communicated and advocated for clients in clinical care meetings with supporting data reports, evidence based research metrics, and solutions to optimize client success.Coordinated with supervisors regarding new ideas and techniques to develop creative methodology based on identified short and long term goals of clients resulting in 99% positive progress reports.Passionately engaged clients in hands-on experiences with easily adaptable learning models to transition in various development environments with flexibility for improvisation.

Designed and deployed a year-long weekly training schedule for over 100 staff members to maintain qualification standards for military security duties resulting in 98% competent and efficient sailors.Maintained facilities & equipment worth over $1M by coordinating routine preventative maintenance, fire warden reports, and emergency drills resulting in 100% equipment availability & patient safety. Eager to learn & qualified in knowledge and operations of fast-paced service environments: Orthopedics & Podiatry, General Surgery, Inpatient Medical Services, and Women’s Health.United States Navy Good Conduct Medal, March 2014Demonstrated outstanding customer service with over 500 positive reports from patients, receiving the Naval Medical Center Portsmouth Customer Service Excellence Award in 2012 out of 4300 personnel