A passionate, creative,Business and IT leader who transformed personal IT business to realize the value from substantial investments in technology. A people first approach focuses on the "human element" to influence and lead the changes needed for process and technology to prosper and sustain. The philosophy for business leadership is simple and concise:It is all about the PEOPLE then PROCESS then TECHNOLOGY...As an IT Engineer with experience of over 11years in both Business and IT worlds,and experience in what it is like to receive IT services,provide them,appreciate those different view and how to bridge gaps.As an individual, I am passionate about customer service! I am a natural leader and entrepreneur, a firm believer in process, a team player, open, honest, cost conscious, decisive, accepting of myself and others, reliable, level headed, rational, aware of my strength and weaknesses, a realist, and willing to explore new ideas and innovation. I have excellent negotiating skills and the ability to see the bigger picture and connecting the "dots"-quality that give me the ability to produce innovative solutions and manage partners effectively. I fully understand the need for empathy and compassion,it's an instinctive part of my nature, which is an important aspect in building relationships, teams,empowering people and growing their emotional maturity...!My speciality is typically in that of a leadership/owner role where I do not shy away from uncomfortable tasks that will have high impact on goals & objectives.HK IT Solutions Offers;- IT infrastructure design and modeling - Strategy consulting and Business developing - Technology engagement and introduction - Business partner profiling and networking- Customer Experience Management - IT Service (Support/Networking/Sales/Consulting )- Project Management/Facilitation