Defy Security offers a wide range of cybersecurity technologies and services, knowing that every customer needs a custom approach. We do this with exceptional service and provide value at every stage of your buying experience. This is what differentiates us, and why our customers are our best advocates. We take on the impossible tasks for you.Security Architecture & StrategyCloud SecurityIdentity & Access ManagementRisk Management & ComplianceSOC OptimizationWe Defy the impossible - let us take on the the challenges you're facing!Create, manage, and explore a customer portfolio of over 26 states (Great Lakes, Ohio Valley, Northeast,Mid-Atlantic and Southeast regions) of customers with up to 2,500 employees. Work effectively with Defy’s internal Sales organization, Solutions Architects, and Principal Consultants during the consultative sales approach to ensure the customer’s needs are met. Drive revenue through the successful positioning and sale of Cybersecurity products and services. Manage and control the sales process at every stage through contract signing. Learn and understand new and emerging technologies and remain current with information security news, techniques, and trends. Leverage exceptional communications skills to create and lead business and technical presentations, demonstrations and conversations with C-level audiences. Effectively manage multiple opportunities in a methodical and disciplined manner by utilizing tools such as Salesforce, OneNote, Excel, etc. Set and manage expectations with senior stakeholders and team members. Provide weekly/monthly reporting of sales performance and pipeline to internal Defy leadership as well as analytical presentations to customers. Manage and develop relationships with over 400+ OEM vendor partners in the Cybersecurity space to effectively understand their products/services to best support customer needs.

2023 Sales Contest Winner generating over $600K in revenue and over $1M over 2 years. Developed and managed a portfolio of over 20 accounts, in different geographical territories, where I was responsible for scheduling and conducting meetings with managers and executives within each organization, to understand business needs and provide talent sourcing solutions. Worked with stakeholders across all areas of the business to supply contract staff in healthcare, IT, retail, sales industries including Supervisors, Technical Leads, Hiring Managers, Directors, Vice Presidents, to include C-Suite Executives. Responsible for daily lead generation and cold calling along with exceeding activity expectations by maintaining an average of 15-25 client meetings a week, and 4-8 in person client relationship meetings. Responsible for identification and closure of new business opportunities as well as maintaining existing accounts. Lead interviews and hiring process both internally for Insight Global and externally for clients and held a chair on the office’s Interview Committee. Created and provided detailed documentation of daily activities including client information, contacts, and requisitions. Lead analysis and compilation of documents including MSA’s, contracts, Purchase orders, RFPs, RFQs, SOWs, and Rate Cards. Leveraged a customized proprietary CRM solution, Microsoft Office Suite, and many other tools. Oversaw and managed entry-level recruiters’ development until their promotion.

Coordinated with IT team leaders to forecast hiring needs and department goals. Made a minimum of 40 outbound calls and completed a minimum of 7 customer profile forms daily to screen, identify, and evaluate top candidates for client requirements. Sourced, coordinated interviews, positioned, and placed technical consultant and contractor candidates with client’s immediate open positions and placed over 15 candidates within our clients during this time. Coached candidates throughout interview processes and contract periods as well as managed wage and contract negotiations with candidates and clients. Developed and maintained network of technical candidates and prospects utilizing company’s internal database tools. Consulted with Account Managers to identify their client’s requirements and needs resulted in implementing effective sourcing strategies to successfully place candidates. Used Boolean searches to develop applicant portfolios for expected openings. Built and executed sourcing, assessment and closing approaches to manage return on investment expectations. Maintained an average of 100 outbound cold calls daily for 4 weeks to set at least 10 new prospect clients weekly and organized 40 client meetings across those 4 weeks to achieve promotion to Account Manager and begin building my own territory. Promoted to Account Manager in 7 months compared to a typical 12-month promotion track.

Responsible for posting and promoting Level D&I Solutions on social media platforms such as Twitter, LinkedIn, Facebook, Instagram, and others. Also required to schedule posts regarding upcoming events, gain followers for the accounts, maintain recognition about the company, and expand the partnerships.

Responsible for the implementation of two new product systems, iAuditor and DHL’s Customer Service System into the DHL sites across the country. Successfully implemented iAuditor system to 16 sites increasing usage by 400%, acquired 61 new users which led to approximately 3,500 additional inspections and audits completed since May 2019. Orchestrated Skype calls, webinar sessions, meetings and demonstrations of the tools with upper level management and DHL employees. Designed in depth documentation and iShare platform to provide training materials for DHL sites. Produced weekly monitoring reports for Sr. Director of Information Technology Department.

I had the privilege of being responsible for the social media accounts including, Twitter, Instagram, LinkedIn, Facebook and official website for Phi Chi Theta - Ohio University. By using these social media accounts, I was required to update Phi Chi Theta alumni, active members, and potential members, on the upcoming and current events of the chapter along with spreading awareness about our organization.

During my time at Ares Sportswear and Dyenomite, I shadowed the Business Analyst of Ares Sportswear in everyday meetings, conference calls, system checks, and day-to-day tasks. I created documentation for training purposes involved with the new system being implemented and scheduled meetings and conference calls to check in with the employees regarding the systems implementation and complete requirements gathering sessions to report back to the Project Manager and Business Analyst. This Internship provided me with insight into the real working career that I will begin to experience and taught me many life and career skills that I will take with me throughout my next jobs and the rest of my careers.