Hano Sabir Bakers Email & Phone Number

I played a pivotal role in driving major IT transformation endeavors within renowned enterprises. These projects entailed various crucial tasks such as:* Defining business processes, designing effective solutions, conducting thorough API testing.* To ensure that the integration process is smooth and efficient, allowing different systems and technologies to work together seamlessly. Through rigorous testing* Managing the delivery of code and facilitating the onboarding process for new project members.

Lund, Skane County, Sweden

Main responsibilities • Consult with clients on core service line workflows, including current state and future state, and work with client to map out stop-start-continue processes to determine how the system will be designed and tested• Identify gaps and resolve outstanding design questions, and plan and facilitate client meetings and key events to ensure decisions are made, project progress milestones are met, and client goals are achieved• Coach client on data collection and system design requirements, and analyze to determine optimal solution build and implementation• Test and perform client-specific configuration in client environments in accordance with client requirements• Identity, resolve, and report solution status, risks, and issues to client and project leadership•Provide on-site conversion troubleshooting support and issue resolution, identify inefficiencies and areas with opportunities for improvement with KPIs, and propose changes to client

Malmö, Skåne, Sverige

My work mainly concern customer support using the company`s various services. It ranges from minor technical problems to more critical and complex ones such as system malfunctions. Such a role requires the ability to work independently and effectively but also to collaborate with different actors.

Örebro, Sverige

In combination with my undergraduate studies, I worked as a Support specialist for my university in order to complement my theoretical knowledge with a more practical aspect. It did not only give me an insight on what kind of problems can arise concerning information systems, but it also taught me how to manage my time and balance work with studies.

Jönköping, Sverige

I conducted this job during summer 2017. I pursued this position because it mainly worked with upgrading of operating systems and hardware replacements, which was an area I wanted to explore. Through this position, I was given the responsibility to plan and structure my work, and be flexible in my role.

Master'S Degree, Information Systems

The programme enable student to gain knowledge on how information and communication technologies can be used to achieve strategic goals.

Bachelor'S Degree, Programme Of Systems Analysis

The Programme of Systems Analysis is built around informatics as the main field of study. It provided knowledge of the development.