Han P. Email & Phone Number

• Partner with startup founders and hiring managers to develop and executetailored recruitment strategies for technical roles, focusing on operations,product, and technical leadership positions.
• Conduct full-cycle recruiting, including sourcing, screening, interviewing, andnegotiating offers for high-caliber candidates in a fast-paced, startupenvironment.
• Build and maintain a network of potential candidates using various sourcingstrategies, including job boards, social media, social events, and referrals.
• Collaborate closely with clients to understand their staffing needs, companyculture, and technical requirements, and career advancements to deliver high-quality talents in line with business objectives.
• Drive the candidate experience from initial contact to offer, ensuring timelycommunication, transparency, and a seamless hiring process.
• Implement scalable recruiting processes for startups, enabling rapid growthwhile maintaining a focus on diverse and inclusive hiring practices.

o Directed overall strategy for a $100+ million region, overseeing 1,100+employees.o Built and maintained trusted relationships with key stakeholders and C-suitedecision-makers.o Drove customer satisfaction by implementing high service standards across 9clubs.o Managed program revenue and expenses, aligning business performance withcompany objectives.o Led.

Strategized and executed business plans, achieving consistent results acrossmultiple locations.o Managed and developed high-performing teams, enhancing operationalefficiency.o Salesforce Proficiency: Experienced with Salesforce CRM and customermanagement tools.

Oversaw operations and service delivery, ensuring customer satisfaction andloyalty.o Implemented strategic initiatives to drive growth and operational excellence.

Developed and executed sales strategies, achieving sales goals consistently.o Managed customer relationships, addressing feedback to enhance service quality.

Member of the Hotel Executive Committee, formulating and executing the annualstrategic plan.o Managed key customer-facing departments, achieving high guest satisfactionscores.o Implemented the Problem Free Stay Project, driving service improvements usinga structured problem-solving process.

Increased guest service scores by 21 points within the first three months.o Managed operations during a $16 million renovation, ensuring minimal disruptionto service.

Supervised daily operations, achieving top scores in quality assurance audits.o Implemented operational procedures during renovations, ensuring seamlessservice continuity.o Launched and managed the new At Your Service department, driving high guestsatisfaction.