Christopher Hanrahan Email & Phone Number

• Implemented the Open Badging Protocol standards and established Azoma Training’s digital badge issuing tools.• Designed LMS (Learning Management System concepts for clients. Used Open Badge to deliver “Training” in an outcome-centric way.• Author Genres: Education – Technology – Sociology – Comedy – Truth.• Attended conferences and technology summits in the United States including ISTE (Chicago) and BadgeFest (Chicago) to form new industry connections and learn from experts (2016-Present). • Gathering client requirements for future Kiosk Learning Concept Prototype “Office On Wheels”• Writing Journalistic Documentation in Novel format, for future publication consideration.• Censorship While Information Gathering Research Area.• Azoma Training LLC conducts research to report about the unmet needs of the 435 Districts in the United States and is taking steps to make a difference for all who are represented, but especially those who are underrepresented in the context of the US Congress. • One business goal of Azoma (or the Potato Network) is to drive a better balance in representation in America. This could mean advocating to adjust the Federal US Congressional Representation to a 1:50,000 ratio instead of the current 1 – to – 750,000+ ratio.

Bothell, Wa, Us

• Rolled out Employee-Centered Electronic Signatures, Implementing DocuSign within the School District.• Led Human Resources Team Meetings. Drove an Effort to Achieve Electronic Modernization of Paper-Based HR/Payroll Processes.• Administered Health Insurance Programming Changes as Directed. Designed and Validated Necessary Calc Code Change Activities.• Created Ad-Hoc SQL Reports to Facilitate the Handling of Public Information Queries in a more Timely and Accurate way.• Performed an Evaluation of the Substitute System with the Executive Director to Plan and Conduct District-Wide Capacity Planning.

Bellevue, Wa, Us

• Completed Apptio Training as Part of the New-Hire Onboarding Process. Created Custom Apptio Data Models and Reports using Disparate Customer Data Sources as Inputs. Produced and Presented Custom Reports Providing Actionable Insights about the Data.• Apptio Bill of IT Module and Cost Transparency Modules were Fully Implemented; Delivered a Presentation to Apptio Management.• Engaged On 6 Top-Tier Apptio Client Projects Providing Defensible Reporting Dashboards Through the Production of Technology Business Management Reports, Using the Apptio Platform to Provide Actionable Insights to IT Leaders Using Disparate Data Sources.• Worked in JIRA to Discover, Reproduce, Document, and Eliminate bugs in the Apptio platform. Added Value to the Change Log Functionality. Identified an Error within Multi-User/Concurrent Audit Logs.• Wrote Apptio Runbooks for client projects as part of the Typical Customer Success Team Workload. Remediated Errors within the Data, Model, and Report Layers. Addressed Breakage in the Model and Report Layers and Added Enhancements such as Drill-DownMetric-Level Functionality. Maintained Models in Dev/Prod to Provide Operational, Highly Available Production Environment.• Deployed the ATUM (Apptio Technology Unified Model) including the use of Apptio Inference Engine Capabilities. Conducted IT Budget “What-if Analysis” within Reports Centered on the Concept of “IT Business Towers”. This Technology can Drive Decision Making through Adjustments to Cost Allocation Strategies including weightings, Charge-Back Rules, Cost-Back Rules, and the Incorporation of “Budget Forecasts” into the system. Conducted Testing to Ensure all Reports Remained Operational.

Arlington, Va, Us

• Customers: P-8 Poseidon, SLS (Space Launch System), KC-46 Pegasus Tanker. Facilitated the Consultant-Led Development and Implementation of an Outsourced Critical Engineering Application for Engineering Bill of Materials (EBOM) Reconciliation; InSync.• Advocate for Product Data Management in Stakeholder Meetings, Regularly Communicating Project Status. Collaborated with SMEs to Streamline Customer Application Implementation Processes at Boeing. Led the International Space Station “InSync” Summit’s Customer Workgroup toCommunicate Status of Project Schedule and Scope of “As-Designed” and “As-Built” EBOM Deliverables.• Drove a Cross-Functional Application Performance Optimization Effort, Resulting in Significant Performance Improvements to Report Generation. Eliminated Constraints in Time and Resources Needed to Generate Reports. Gained Efficiency by Speeding up Production of EBOMs by an Order of Magnitude by Assigning New Bellevue Data Center Resources to the Project.• Eliminated Inefficiencies in Standard Operating Procedures used for PDM Processes.• Participated in “IT Center of Excellence” Team Activities as part of the Information Technology Career Foundation Program (ITCFP).

Arlington, Va, Us

• Worked With the Technical Fellowship (TF) Program on Information Technology Initiatives in Airplane Configuration and Customization Management.• Added Value to the “ELDA” and “ECONFIG” Applications which “Manage” and “Certify” Custom Configuration Specifications for the 787-x + other Planes.• Made Code Updates to ETL (Extract/Transform/Load); Executing/Applying Changes to the Database Schemas via Consultant-Developed Scripts.https://www.linkedin.com/in/hanrahanc/• Responsible for Code Changes in Dev/Test/Prod Environments Specific to the ECONFIC/ELDA Applications, Rolling out Changes to Enterprise-Wide Production Environments in Alignment with SME Consultants using Virtual and On-Premises Contractor Resources.• Led Application Testing Activities using “VeraScan” to Execute Application Vulnerability Scans and Remediate Information Security Issues within the Application Codebase. Regularly Reported Changes in Compliance of Applications in Dev/Test/Prod through an On-Site FAA SME.

Arlington, Va, Us

• Gained SAP/SAR (SECRET) Security Clearance Requirement for this Position. Received Training (Stevens Institute of Technology).• Versatile Technologist Team Member Supporting the F-22 Team. Specialized in IT Asset Management and Business Operations.• Involvement in P-8 Poseidon and B2 Stealth Bomber Program Activities Within Boeing’s Technical Fellows (TF) Program.• Participated in Air Vehicle Modernization Activities for the F-22; Flight Test on F-22 Flying Test Bed (CATFISH) and Training Systems.• Provided Unix and Windows System Administration Support for a Variety of Engineering and CAD Applications.• Deployed Devices to UNCLASSIFIED Program Areas + CLASSIFIED Program Areas. Operating Systems: AIX, HP-UX and Windows 7.• Conducted Deployments of Laptop and PC hardware. Applied UNCLASSIFIED or SECRET HDD Images to Devices. Scheduled and Performed Installation and Deployment of Upgraded Devices. Affixed Device + HDD Labels to Indicate Level of Classification. Certified the proper installation (and labeling) of Devices within Open (UNCLASSIFIED) and Closed (SECRET) SCIF Facilities.• Led CLASSIFIED and UNCLASSIFIED IT Infrastructure Projects within the Global Infrastructure Engagement Organization, Including Performance ofan Audit/Reconciliation Activity to Drive Improvements in Asset Management. Conducted an Organization-Wide Device Upgrade/Remediation/SurplusActivity, Communicating with Senior Management (Reporting Meetings: 1-on-1 Weekly).

Pullman/Spokane/Tri-Cities/Vancouver/Everett/Global, Washington, Us

• Individual Contributor to the Community and Rural Sociology Department. Charged the Budget using Tracked Time and Materials.• Provided IT Support for a Team of Professors and Staff within the CRS Department.• Produced Finished Table-Signs meeting Defined Design Specifications for use in Classroom Role-Playing Activities. • Altered CRS Websites as Webmaster Using Adobe Dreamweaver.

Arlington, Va, Us

• Internship Supporting the Boeing Enterprise Help Desk (EHD) Team in Bellevue, WA.• Collaboration with IT Leadership Development Team on EHD Notification Projects for use within the IT Enterprise.• Drove ITIL v5 “Gap Analysis” Activities Including Functional Analysis of Service Level Agreements (SLAs) to Address Break/Fix Events.• Proposed and Implemented Changes in the Notifications Workflow for IT Enterprise Incident Management (EIM) and its Customers.• Created a New Event Notification Alert Format, Pivoting Granularity of Notification on Severity and Type of Alert. Incorporated Adaptable Action-Links to the Applicable Back-end Systems. Reviewed and Revised SLAs with Team Members as Appropriate.• Performed Gemba Walk Activities to Understand Core Concepts within the EHD Organization and Internal + External Customers.

Pullman/Spokane/Tri-Cities/Vancouver/Everett/Global, Washington, Us

• Created Excel Spreadsheets with Formulas Designed to Meet the Needs of Staff. • Documented IT Application Support Procedures.• Conducted University-Directed Desktop and Laptop Deployments at the Snohomish County Extension Office (25 Staff Members).• Helped Offer Technology Trainings for Microsoft Office Suite and Windows 7 Operating System.• Designed New Business Processes.

Seattle, Washington, Us

• Provided Help Desk Support for the Company’s Enterprise Resource Planning (erp) System "Net Yield".• Windows System Administrator Tasks for Onsite and Offsite Site Locations. Used Virtual Network Connection (vnc) and Remote Desktop Protocol (rdp) to Connect to Company Devices.• Successfully Implemented Changes to End-User Processes to Increase Staff Productivity and Process Efficiency.• Drove Enhancements the Ocean Beauty Seafood Information Technology Department’s Value Chain as the Junior Member of the Team.• Developed Leadership Skills Through Leading Self-Directed IT Projects to Support Ocean Beauty Seafoods’ Operations Teams.• Upgraded Desktops and Laptops, Performing System Migration. • Performed Penetration Test Activities; Remediated a Privilege Vulnerability.• Performed Local Data Center Tasks Upgrading of Network Appliances. • Used Drill Press to Destroy Decommissioned Hard Drives.