Hans Hinrichsen

Hans Hinrichsen Email and Phone Number

Software Engineering Manager at ETC @ Electronic Theatre Controls
middleton, wisconsin, united states
Hans Hinrichsen's Location
Middleton, Wisconsin, United States, United States
Hans Hinrichsen's Contact Details

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About Hans Hinrichsen

Hans Hinrichsen is a Software Engineering Manager at ETC at Electronic Theatre Controls. He possess expertise in lighting control, theatre, lighting design, stage lighting, troubleshooting and 32 more skills. Colleagues describe him as "Since TWDC ABC NY moved from the Obsession to the Eos Family, Hans has been the prime contact for us in the factory tech support role, and he has excelled in his work. While we count on the entire ETC Technical Services Team, Hans has come come into stride as the individual that understands our unique architecture and requirements and goes out of his way to help us with solutions for both the critical and trivial issues that periodically come up in a production environment. Hans in addition to being an excellent Technician is also an excellent representative of the company he works for."

Hans Hinrichsen's Current Company Details
Electronic Theatre Controls

Electronic Theatre Controls

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Software Engineering Manager at ETC
middleton, wisconsin, united states
Website:
etcconnect.com
Employees:
867
Hans Hinrichsen Work Experience Details
  • Electronic Theatre Controls
    Software Development Manager
    Electronic Theatre Controls Mar 2023 - Present
    Middleton, Wisconsin, United States
    Lead software engineering team for the Eos Family, Augment3d, and Eos/Augment3d Mobile Apps.
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  • Electronic Theatre Controls
    Software Engineer Ii
    Electronic Theatre Controls Nov 2020 - Mar 2023
    Middleton, Wisconsin, United States
    Write and maintain industry-leading Eos Family lighting control software. Maintain large code base including the constellation of support software around the main application (shell/maintenance applications)Improve existing features and develop new features, drawing on extensive understanding of end-user use cases.Determine root cause of field issues, including log analysis, crash dump analysis, and test-bed system use. Implement solutions, maintaining backwards compatibility and minimizing risk to deployed systems.Work with Technical Services to support all customers. In some cases, engaging with high-profile users directly for quick-turn responses.
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  • Electronic Theatre Controls
    Software Engineer I
    Electronic Theatre Controls Apr 2018 - Nov 2020
    Middleton, Wi
    Software Engineer with the Entertainment Controls group, working on Eos Family software.Maintain large code base from the software family's history, including the constellation of support software around the main application (shell/maintenance applications)Improve existing features, drawing on extensive understanding of end-user use cases.Develop new features, including the Fixture Editor in 2.8 and supporting the integration of Augment3d.Determine root cause of field issues, including log analysis, crash dump analysis, and test-bed system use and implement solutions.Work with Technical Services to support all customers. In some cases, engaging with high-profile users directly for quick-turn responses.
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  • Electronic Theatre Controls
    Technical Support Engineer
    Electronic Theatre Controls Jun 2014 - Apr 2018
    Middleton, Wi
    Assist customers and global ETC Technical Services with console issues and general support. Develop custom software tools for day-to-day internal activities and troubleshooting.
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  • Electronic Theatre Controls
    Technical Support Specialist Ii
    Electronic Theatre Controls Mar 2014 - Jun 2014
    Middleton, Wi
    Assist customers by phone, email, and forums for all ETC products. I also served on the Eos Family product team as an end-user advocate, and wrote technical documentation (knowledge base articles, service guides, and some technician training materials) for the Eos Family product line.
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  • Electronic Theatre Controls
    Technical Support Specialist I
    Electronic Theatre Controls Sep 2010 - Feb 2014
    Middleton, Wi
    Assist customers by phone, email, and forums for all ETC products. I also served on the Eos Family product team as an end-user advocate.
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  • Glimmerglass Opera
    Staff Electrician / Eos Programmer
    Glimmerglass Opera Jun 2010 - Aug 2010
    Work as a member of a ten person team, executing the load-in, hang, focus, and strike of the festival season plot (200-400 units), and maintain it in rep through daily changeovers. I also programmed and ran the Eos console for the festival productions in tandem with the other programmers.
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  • Glimmerglass Opera
    Staff Electrician / Eos Programmer
    Glimmerglass Opera Jun 2009 - Aug 2009
    Work as a member of a ten person team, executing the load-in, hang, focus, and strike of the festival season plot (200-400 units), and maintain it in rep through daily changeovers. I also programmed and ran the Eos console for the festival productions in tandem with the other programmers.
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  • Glimmerglass Opera
    Electrics Intern
    Glimmerglass Opera Jun 2008 - Aug 2008
    Cooperstown, Ny
    Work as a member of a ten person team, executing the load-in, hang, focus, and strike of the festival season plot (200-400 units), and maintain it in rep through daily changeovers.
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Hans Hinrichsen Skills

Lighting Control Theatre Lighting Design Stage Lighting Troubleshooting Sap Customer Service Technical Writing Set Design Musical Theatre Entertainment Lighting Sound Etc Eos Family C++ Wireshark Git Sacn Entertainment Lighting System Troubleshooting Qt Visual Studio Gnu/linux Osc Pipe Organ Html/xhtml Css3 Ruby On Rails Php Sql Wordpress Xml/xlst/schema Serial/udp Integration Autocad Show Control Bacnet Etc Unison Paradigm Piano Audio Mixing

Hans Hinrichsen Education Details

Frequently Asked Questions about Hans Hinrichsen

What company does Hans Hinrichsen work for?

Hans Hinrichsen works for Electronic Theatre Controls

What is Hans Hinrichsen's role at the current company?

Hans Hinrichsen's current role is Software Engineering Manager at ETC.

What is Hans Hinrichsen's email address?

Hans Hinrichsen's email address is hi****@****ail.com

What is Hans Hinrichsen's direct phone number?

Hans Hinrichsen's direct phone number is +156335*****

What schools did Hans Hinrichsen attend?

Hans Hinrichsen attended Cornell College, University Of Wisconsin-Madison, Madison Area Technical College.

What are some of Hans Hinrichsen's interests?

Hans Hinrichsen has interest in Synthesizers, Computer Programming (Desktop And Web), Piano, Pipe Organ, Sound Reinforcement.

What skills is Hans Hinrichsen known for?

Hans Hinrichsen has skills like Lighting Control, Theatre, Lighting Design, Stage Lighting, Troubleshooting, Sap, Customer Service, Technical Writing, Set Design, Musical Theatre, Entertainment Lighting, Sound.

Who are Hans Hinrichsen's colleagues?

Hans Hinrichsen's colleagues are Akash Kumar, Matt Carroll, Rehan Aamir, Debbie Bartlett, Josh Vanier, Priti Ovhal, Muhammed Sadath Ali.

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