- Managed both pre-sales and customer service teams included manpower and resource allocation to meet department’s goals. Monitor engineers to conduct demo, customer visit, customer service and project.- Assist to achieve branch new sales target in continuous 3 years. In charge of overseeing for update/ upgrade/ repeat sales, product training, pre-sales demo, customer service and technical/ project support.- Consultant review of CAM relevant information, process improvement, product design and production process optimization.- Consultant review of work planning and resource allocation in term of machine tools, cutting strategies, jig & fixture, CAM optimization, tooling selection to maximize the effectiveness in term of cost & overall progress. Proven track record, achieved 10 ~ 70% product cycle improvement.- Established software & hardware investment planning, and return of investment analysis.- Chief instructor in CAM division with IME Group included 3 to 5 Axis Mill, Lathe, Multi-axis Mill-Turn. Experienced in qualified Mastercam Trainer for IME Petaling Jaya, Penang, and Johor branches, lecturer for UTM, Kolej Komuniti Segamat, and Kolej Komuniti Kuantan. Trained more than 150 Mastercam users with IME Training center.- Seminar speaker of engineering evolution, metal cutting revolution, new machining generation (multi-axis/ plus-minus machine). Established and trained multi-axis team in order to provide service for 5-axis mill and multi-axis mill-turn. - Generate and analyze monthly report of customer visit, support activities, and sales revenues.- Organized meetings to discuss and overview the overall team activities, sales/ support KPI, development plan with management. - Responsible for hands-on training, qualify on new entry engineer and interns. - Assisted management with staffing and recruitment processes; administered pre-employment test.

- Management Trainee for U.S. subsidiaries at Los Angeles, California.- Communicated with U.S. and Chinese subsidiaries to maintain the conditions of inventory, production, and shipping.- Responsible for full ordering process from North America region which included quote, production arrangement, shipping, and documents.- Administration work including conducted dispatch quotations, purchase orders, production orders, scheduling, shipment orders, bill of leadings, invoices and customer claims.- Review of technical specifications and coordinate with production department in China.- Liaises with China factory, Taiwan design office, and U.S. warehouse on the project related issues.- Liaise with customers / productions / shipping on the work schedules.- Ensure all orders are perform and delivered on time.- Document translator for Director.

- Manage both sales and logistic team, consist of sales, purchaser, shipment executive, and store keeper to meet department’s goals.- Supervised Taiwan and China sales activities- Negotiated with foreign customers such as Thailand, Egypt, Saudi Arabia, Bahrain, Canada, Argentina …etc. by the phone and emails.- Processed quotations, orders, invoices, shipping, and customer claims from Asia, Middle East, Africa, and America.- Arranged foreign customers visit and played the translator between guests and General Manager.- Negotiate prices for material purchase at the lowest cost with good quality.- Attend to all design and technical meetings with production to ensure all aspects and requirements are done accordingly.- Coordinate with China factory and local production to meet lead time of projects.

- Received and Stocked Spare Parts- Responsible for stock dispatch operations.- Outgoing stock quality & quantity check.- Monitor accuracy of stock and update superior on stock level.- Annual Stocktaking Involve in daily purchasing activities as well as internal purchase requisition- Inventory control and bin-code management

A professional with focused on production consultation, CAD/CAM team management in IME Group and departmental leadership. Experienced in production improvement include resource arrangement, machining process optimization, performance improvement and cost reduction, tooling design and creation, schedule monitoring, inspection coordination and shipping arrangement, continuous improvement initiatives, member of ISO9001: 2008 community, Enovia PLM(Product Life Cycle Management) implementation & execution.

- Arranged new student orientation and graduation - Marshaled student paper base documents and folders- Prepared new student information packages

- Responsible for monitor privates routine duty, guardian activities, and exercise. - Managed battalion depot- Analysis stock movement and to keep inventory accurately.- Monitor accuracy of stock and update superior on stock level.- Provided battalion with daily equipment and uniform needs- Prepare monthly movement report and monthly list of outstanding orders.

- Assists in planning and deployment of resources such as manpower and equipment.- Researched latest Computer Aid Design and Manufacturing Technology. - Investigated various Muti-Axes Machining Canter and analyzed design advantage and weakness. - Programmed software of 5-Axes tool path generation from random scanned data by Visual C++ which apply in NCTools from Pou Yuen Technology - Accountable for preparation of daily, weekly & monthly progress report- Perform any other duty as assigned by management.

-Coached and supervised practical training included benchwork, lathe, milling, and CNC machine center-Helped students to accomplish their assignments