Hans Karlsson Email and Phone Number
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Hi.Welcome to my profile!Been in the IT Business area since 1990 working with various of techniques, projects, sourcing and business program/projects.I have held roles like:Network TechnicianTechnical Project Manager, Project ManagerProgram ManagerBusiness AnalystDevelopment ManagerService Manager/Service OwnerI have good knowledge for technical solutions but also good understanding for howto take use of solutions for the business.Working in mostly global setups has given knowledge and understanding how toin best way cooperate.My work requires knowledge in the ITSM/ITIL area and im involved in the full spectra from Service Strategy, Design, Transition and Operation.Spent also a few years managing sourcing projects (in-sourcing for external customers, and sourcing within AB Volvo).In my current role i act as Service Area Leader for Volvo Group to manage/facilitate services with the full spectra from Service Strategy - Design - Transition and Operation completing the lifecycle of IT and Business Services.This taking to account financial agreements, business KPI follow up, Service KPI follow up and vendor management.Short summary:SIAM Foundation CertifiedITIL V4 CertifiedITIL V3 CertifiedITSM - Service Design CertifiedITSM - Service TransitionITSM - Service OperationSenior Project ManagerTechnical Project ManagerService ManagerPractice LeadProposal RFI/RFP
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Service Leader - Service IntegrationVolvo Information Technology Ab Mar 2024 - PresentGöteborg, Västra Götalands Län, SverigeMy role is involves working with Incident, Problem, Change, Release and Continuous Service Improvements processes cross functional our IT services and with Volvo Group´s supplier work with improvements to remove as much of potential risk in our IT Operations. That involves working with Root Cause investigations, driving our Continuous Service Improvement forum.That along with service ownership for Monitoring, Observability and log analytic services.
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Service Area Leader Application Operation Managment & Sap BasisVolvo Group Apr 2016 - Mar 2024In my role as Service Area Leader i have ownership of for development of services within Application Operation, SAP Application Hosting and Application Performance Monitoring, Observability, LoggingI lead strategy, development and implementation of services including cost/finance model, vendor agreements and lifecycle management of services used by AB Volvo Business Applications. -
Technical Project ManagerVgt/Wireless Car Volvo Group Sep 2015 - Apr 2016Gothenburg, Swedenhttp://wirelesscar.com/
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Service Manager Application Operation ManagementVolvo Group Oct 2014 - Sep 2015Gothenburg, SwedenService Manager & Practice Lead for Application Operation Management Service Volvo Group & Volvo External Business
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Development Manager Application Operation ManagementVolvo It Jan 2012 - Oct 2014Gothenburg, SwedenNew role. Working with AOM (Application Operation Management) as developer of the service.AOM is how Volvo IT is supporting the operation of customers applications,
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Senior Project ManagerVolvo It Mar 2008 - Jan 2012Work at Volvo IT Gothenburg Office as Senior Project Manager within Infrastructure Operations.Work mainly with change/transition projects globally for Volvo IT and have via the work gotten the chance to travel alot.
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Project ManagerGuide Jan 2004 - Feb 2008Gothenburg, Sweden
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Project Manager/Team ManagerKsg/Guide Jan 2001 - Jan 2004Gothenburg, Sweden
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Project ManagerMandator Feb 1999 - Jan 2001Gothenburg, Sweden -
Technical Project Manager - Novell SpecialistFrontec Feb 1998 - Feb 1999Gothenburg, Sweden -
Technical SpecialistVolvo It Apr 1995 - Feb 1998Gothenburg, Sweden
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Technical SpecialistRowika Mar 1990 - Apr 1995Gothenburg, Sweden
Hans Karlsson Skills
Hans Karlsson Education Details
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Burgården Data & Mikro Elektronik
Frequently Asked Questions about Hans Karlsson
What company does Hans Karlsson work for?
Hans Karlsson works for Volvo Information Technology Ab
What is Hans Karlsson's role at the current company?
Hans Karlsson's current role is Service Leader for Service Integration.
What is Hans Karlsson's email address?
Hans Karlsson's email address is ha****@****lvo.com
What is Hans Karlsson's direct phone number?
Hans Karlsson's direct phone number is +133629*****
What schools did Hans Karlsson attend?
Hans Karlsson attended Burgården Data & Mikro Elektronik.
What skills is Hans Karlsson known for?
Hans Karlsson has skills like It Management, It Operations, Itil, Integration, It Service Management, Enterprise Architecture, Service Management, It Strategy, Requirements Analysis, Project Portfolio Management, Agile Project Management, Service Delivery.
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Hans Karlsson
Professor In Theoretical Chemistry, Department Of Information Technology, Uppsala UniversityGreater Uppsala Metropolitan Area1kvac.uu.se -
2me.com, nordea.com -
23m.com, mmm.com -
3trioplast.com, telia.com, absorbest.se
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