Hans Peter Ssenyonjo Email and Phone Number

Responsibilities• Aligned seasonal plans with ingredient availability and key area events for optimal promotions.• Developed menus by applying the understanding of market demand and culinary trends.• Procured inventory of food every week to minimize food costs.• Kept labour below 45% to support business profit targets.• Oversaw the day-to-day operations of the restaurant.

Logistics management:• Managed operations in line with the company’s policies and standards.• Ensured inbound shipments are sorted and delivered by the scheduled time.• Ensured outbound shipments are picked up and dispatched by the scheduled time.• Managed reports, KPI monitoring, root cause analysis and continuous improvements.• Established scheduling of employees and hours to meet service standards/maintain the overall quality of service and movement of shipments at… Show more Logistics management:• Managed operations in line with the company’s policies and standards.• Ensured inbound shipments are sorted and delivered by the scheduled time.• Ensured outbound shipments are picked up and dispatched by the scheduled time.• Managed reports, KPI monitoring, root cause analysis and continuous improvements.• Established scheduling of employees and hours to meet service standards/maintain the overall quality of service and movement of shipments at the service station, thereby reducing the turnaround time to the extreme minimum.• Interfaced with vendors and 3PL to provide rate quotes, handle customer complaints or perform loading check requests at the loading bays as required.• Maintained service records for audit purposes.Stores management:• Liaising with transport companies, suppliers and clients.• Training, Supervising and appraising staff.• Maintaining statistical and financial records.• Devising rotas for staff.Inventory Management:• Selection of the person in charge of the inventory.• Applying SKUs for goods procured within the company.• Monitoring the level of inventory.• Automation of inventory management to control procurement and order time to suppliers.• Warehouse process optimization.• Working with the procurement team for sourcing.• Vendor management and new vendor development.Achievements• Organized warehouse space and planned layouts to allow for maximum storage capabilities.• Roll out new operational concepts in complete alignment with stakeholders and third parties.• Stable, transparent logistics operation and control/ monitoring through KPI.• Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.• Delivery of goods based on agreed delivery conditions, costs and delivery terms.• Guaranteeing flexibility in operations through outsourcing and other agreements with ever-fluctuating volumes in the supply chain. Show less

Confirm orders and deliveries, escalate customer order concerns, track OTIF, track sales targets, coordinate sales with production orders

Outbound deliveries management. tracked OTIF. coordinated sales orders. logged and addressed customer orders delivered in full and on time. Liaison between that supply chain team and sales team on order availability.

- Coordinated and managed all sales orders that were to be produced.- Order tracking- OTIF- Handling customer complaints.- Customer follow up