Hans Van Den Heuvel is a Engineering Manager - SUSE L3 Support at SUSE | IPMA Level D at SUSE. He possess expertise in novell, high availability, virtualization, operating systems, vmware and 44 more skills. Colleagues describe him as "I Have worked with Hans in different companies. He has an extreme good knowledge / technical skillset and with his dedication and customer focus he earns trust with his customers and colleagues(globally). I Worked with as a Senior System Engineer at Info’Products on some High Availability projects and got thanks to Hans and his effort all these projects done well within the expected timeframe. At Novell he was the person to contact for Multi-vendor issues, as TSA-net program manager he stays on top of the communications within these vendor, which makes him the perfect liaison to get things done/solved. This is all besides his day job within the kernel team. I could go on for many pages but the end result stays the same. I would recommend him for any company." and "Although I never managed Hans directly (he was reporting to a colleague manager), I have worked with him on several internal projects and customer issues in his capacity as Worldwide Support Engineer. Hans is a very customer focused individual, who aims to deliver customer satisfaction in everything he does, advocating customers´ problems with the internal organization, fully committed to finding solutions. In my personal exerience, Hans is very open to feedback and extremely willing to learn and grow. He has solid values and principles, he is open and honest in his communication and will not hesitate to provide constructive feedback to management on possible organizational, process and operational improvements. Hans is someone you can count on doing the right thing, even when noone is looking. In my opinion, he is true asset to the team at the Novell EMEA Services Center."