Hans Van Der Molen

Hans Van Der Molen Email and Phone Number

Service Delivery Manager CIZ at Eviden @ Eviden
Hans Van Der Molen's Location
Greater Groningen Area, Netherlands
Hans Van Der Molen's Contact Details

Hans Van Der Molen personal email

About Hans Van Der Molen

Experienced Delivery Manager with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, SAFe, DevOps, Agile & Scrum, Business Process Design, ITIL, PRINCE2, and IT Service Management. Strong operations professional with multiple degrees, Stenden Hogeschool, Purdue University, Rijksuniversiteit Groningen, Hanzehogeschool Groningen, University of Cambridge & Paderborn University.

Hans Van Der Molen's Current Company Details
Eviden

Eviden

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Service Delivery Manager CIZ at Eviden
Hans Van Der Molen Work Experience Details
  • Eviden
    Service Delivery Manager
    Eviden Sep 2024 - Present
    Netherlands
    - KPI & SLA responsible for complex, business critical processes & environments- Performance DevOps team- System Operations team
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  • Atos
    Chain Manager Financial Services & Insurance
    Atos Jun 2021 - Oct 2024
    Responsible for IT-chain of insurance corporation VGZ- KPI responsible for critical business proces- Vendor management of software & service suppliers- Cross Vendor Incident, Problem and Change Management- Crisis leader chain disruptions
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  • Atos
    Client Delivery Executive (A.I) Financial Services & Insurance
    Atos Nov 2020 - May 2021
    Client Delivery Executive VGZ- Accountable for delivery of all integrated services - End-to-end project execution- Budget and planning- Coordination of key partners- Responsible for horizontal industry operations team
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  • Atos
    Business Unit Manager Salesforce & Ecm
    Atos Jan 2019 - Jan 2021
    Benelux & The Nordics
    Head of Salesforce & ECM Benelux & The Nordics - Business & Growth plans- Portfolio & Alliance management- Staffing & Recruitment- Workforce Management- Member of Digital Management team
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  • Atos
    Delivery Manager Bi Program
    Atos Jul 2020 - Nov 2020
    Responsible for the composition and functioning of the Business Intelligence DevOps teams FSB - RIVM.- KPI & SLA responsible for business processes & environments- Performance DevOps team- Platform & Operations set-up
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  • Atos
    Service Owner Business Continuity Program Ecm
    Atos Jan 2020 - Jun 2020
    Service Owner for business continuity program Public Ministry of Criminal Law platform. - Owner Action & Change List Features- Maintain & prioritize action items - Align Continuity & Life Cycle Management program- Facilitate & coordinate improvement process- Cluster logical software packages- Track platform changes & actions items
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  • Atos
    Product Owner Crm
    Atos Jan 2019 - Dec 2019
    Product Owner Salesforce Platform team and Operations Manager Value Stream CRM T-Mobile- Maintain & prioritize Product Backlog- Stakeholder Management- Create & Define Epics, Features and User Stories- Product Increment planning - KPI responsible Incident, Problem and Change Management- Continuous product & process improvements- Business Level Agreement consultancy services
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  • Atos
    Technical Business Consultant
    Atos Jul 2018 - Dec 2018
    Netherlands
    Consultant Service Support KPN Technium- Business KPI’s consultancy services- Transition & Transformation Management from Managed Service to DevOps- Cross Vendor Incident, Problem and Change Management - Driving continuous process- and landscape- improvements- Advising and supporting DevOps teams with respect to Business Continuity
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  • Atos
    Competence Lead Salesforce & Vlocity | Digital
    Atos Jun 2017 - Dec 2018
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    Responsible for cross division business development plan- Creation business & growth plan Digital Practice- SPOC for business development & bid tracks- Portfolio, alliance & competence management - Define recruitment & selection criteria + (re)training process
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  • Atos
    Integral Chain Manager
    Atos Mar 2016 - Jun 2018
    Responsible for Service & Ordering (CRM) landscape & business chain of Dutch Mobile Telecom provider- BKPI responsible for complex and highly critical business environment- Member of Telecom Management team- Indirect management of software & service suppliers- Crisis leader & Technical chairman chain disruptions
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  • Atos
    Service Delivery Manager
    Atos Jul 2014 - Jun 2018
    Service delivery responsible for Telecom CRM, Mobile Commerce and GSM-R (railway communication) domains + Delivery Manager Operations teams.- KPI & SLA responsible for complex, business critical processes & environments- Member of Telecom Management team- Direct manager of 18 FTE, distributed team Netherlands and India- Indirect manager of 5 FTE- Crisis leader (technical) disruptions
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  • Atos
    Service & Project Manager
    Atos Sep 2010 - Jun 2014
    Responsible for regular application management and release based development including transition management for OSS (Operating Support Systems) in- and outsource projects.- KPI & SLA delegate responsible for complex, business critical processes & environments- Member of Extended Telecom Management team- Direct manager of 15 FTE, distributed team Netherlands and India
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  • Atos Origin
    Project Leader & Teamlead Business Process Management Development
    Atos Origin Aug 2008 - Dec 2010
    Navigator of project members + planning of development components using the Prince2 methodology and CMMi standards.- Indirect manager of 8 FTE, distributed team Netherlands and India- Development of BPM & SOA solutions- Planning & Budget control
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  • Atos
    Integration Specialist
    Atos Mar 2005 - Aug 2008
    Development, integration and implementation of BPM software in Tibco iProcess & Business Works or the Cordys platform in combination with functions in Oracle PL/SQL and Visual Basic.- Develop & integrate van development components- Create & deploy automatic test cases- Implementation management- Configuration management
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  • Kpn Telecom
    Application Manager
    Kpn Telecom 2001 - 2006
    Application management of applications and the guidance of new software versions to the technical environments. Support the application users to fulfill the continuity and quality of the business processes- Technical & Functional application management- Apply ITIL processes- Configuration management
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  • Kpn
    System Tester
    Kpn Oct 2000 - Dec 2001
    Preparation and creation of plan, cases and execution in accordance with the defined test methods.- Define test plans- Execute test cases- Provide release approvals
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Hans Van Der Molen Skills

Service Delivery Tibco Business Process Design Mobile Devices Prince2 Management It Service Management Itil It Management Outsourcing Consulting Change Management Telecommunications Software Development Information Technology Integration

Hans Van Der Molen Education Details

Frequently Asked Questions about Hans Van Der Molen

What company does Hans Van Der Molen work for?

Hans Van Der Molen works for Eviden

What is Hans Van Der Molen's role at the current company?

Hans Van Der Molen's current role is Service Delivery Manager CIZ at Eviden.

What is Hans Van Der Molen's email address?

Hans Van Der Molen's email address is ha****@****ail.com

What schools did Hans Van Der Molen attend?

Hans Van Der Molen attended University Of Cambridge, Paderborn University, Hanzehogeschool Groningen, University Of Groningen, Purdue University, Stenden.

What skills is Hans Van Der Molen known for?

Hans Van Der Molen has skills like Service Delivery, Tibco, Business Process Design, Mobile Devices, Prince2, Management, It Service Management, Itil, It Management, Outsourcing, Consulting, Change Management.

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