Hansa Dasun Email and Phone Number

Service and support of ATM, CDM, CRM & KIOSK Machines. (NCR & Diebold Nixdorf)Managing SMS gateway from IT end. Hardware and software installation, problem detection, troubleshooting and preventive maintenance of ATM & Kiosk.Deal with Vendors for support.Troubleshoot issues and outages.Monitor ATMS and related issues with IBM AS400Install and configure software and hardware.Take appropriate action in case data center , UPS or Power issues were observed.Updates daily end of day and system monitoring logs.Oversee the ATM operations of AS400 Systems & Monitor the payment system for equipment failure or errors in performance.Monitoring ATM Core Switch.Coordinating and scheduling the End of Day processing, end of month processing, end of year processing & batches.Handling customer issues which need some development support (Code changes, testing, Aldon process and delivering the fix to customer).Supporting the customer for the issues they faced in our product. Constantly in touch with most of the Euronet customers.Worked on Card Management system and ATM Online transactions.Involved in requirements gathering and analysis from the existing system.Preparing project Release for UAT.Bug fixing and maintenance of the product.Coordinating with other teams working on the same project.Ensuring smooth delivery of the project.Maintenance and Support after Implementation.Designing High level design document.Managing Bank IP network including Firewalls, Routers, Switches.Designing and implementing new network solutions.Provide 24X7 technical support including troubleshooting, configuration supports, service integrations, operational and maintenance.

Service and support of ATM, CDM, CRM & KIOSK Machines. (NCR & Diebold Nixdorf)Hardware and software installation, problem detection, troubleshooting and preventive maintenance of ATM & Kiosk.Deal with Vendors for support.Troubleshoot issues and outages.Monitor ATMS and related issues with IBM AS400Install and configure software and hardware.Take appropriate action in case data center , UPS or Power issues were observed.Updates daily end of day and system monitoring logs.Oversee the ATM operations of AS400 Systems & Monitor the payment system for equipment failure or errors in performance.Monitoring ATM Core Switch.Coordinating and scheduling the End of Day processing, end of month processing, end of year processing & batches.Handling customer issues which need some development support (Code changes, testing, Aldon process and delivering the fix to customer).Supporting the customer for the issues they faced in our product. Constantly in touch with most of the Euronet customers.Worked on Card Management system and ATM Online transactions.Involved in requirements gathering and analysis from the existing system.Preparing project Release for UAT.Bug fixing and maintenance of the product.Coordinating with other teams working on the same project.Ensuring smooth delivery of the project.Maintenance and Support after Implementation.Designing High level design document.Managing Bank IP network including Firewalls, Routers, Switches.Designing and implementing new network solutions.Provide 24X7 technical support including troubleshooting, configuration supports, service integrations, operational and maintenance.

Attend day to day user access requirements in the Bank.Ensure to maintain confidentiality on User Management Functions.Responsible for System Testing Functions in the Bank.Attend emergency requirements during week-ends.Maintain secure controls in terms of IT security, network access control and active directory.Support to implement digital products and meet deadlines while providing a complete and accurate work product.Learn Basic functional organizational landscape, particularly in the areas of Security, Human Resources and IT.Maintain controls and minimum audit findings.Ensure all passwords are secure.

Innodata Lanka (Pvt.) Ltd. Is a leading service company providing content solutions, data analytics and related service to publishers, information providers and enterprisesInnodata (NASDAQ:INOD) provides services, products and solutions that our clients use to create, manage and distribute digital information.● Format tables and forms to ascertain that the data captured meets customers’ requirements, and to place appropriate codes or tags to the files based on customer specification.● Install Update and maintain hardware and project related software.● Transmit the client requested, finalized data to the given web servers.