Hans Bergen Email & Phone Number

Aarschot, Be

Mechelen, Flemish Region, Belgium

As product manager I manage 4 product portfolio's with 150+ trainings for professionals and managers in the fields of Marketing & Communication, IT, Business Management and Leadership.My core responsibilities are:- Product Portfolio management: ensuring healthy product lifecycles through constant KPI monitoring - New Product Development: development of new training courses based on customer feedback, trends and market research- Product Marketing: manage the go-to-market of new products and remarketing/retargeting of existing products to match the target audience's needs with the support of the marketing team- Stakeholder management: build and maintain good relations with both internal and external stakeholders, amongst which a vast pool of (independent) trainers, B2B customers and L&D partnersSkillset: product (portfolio) management, learning & development, product marketing, professional education, stakeholder management, new product development

Herselt, Flemish Region, Belgium

As Business consultant I was responsible for: - Training of customers on the various functionalities of the Build Software Suite- Building use cases based on the customers' functional needsAdditional projects handled: - Localization of Build Store, the stock management application within the Build Software Suite. A unique aspect to this localization was the Agile approach: the project was divided in sprints, allowing me to closely collaborate with Development- In-house training of a junior Consultant on both Build Software and Build StoreSkillset: Functional Analysis, IT Training & Consulting, Azure DevOps, Agile (Scrum) way of working

Halle, Flemish Region, Belgium

Succesfully concluded a 2.5 month immersive training in supply chain which covered all aspects from purchasing to store replenishment. Skillset: Very good high-level knowledge of all processes of supply chain.

Zaventem, Belgium

Responsible for: Managing (Daily) Operations, HR, IT and Business DevelopmentProjects:▪ Coaching the set-up of a new 200k/year localization project▪ Leading the transition of an existing 300k/year localization project to a new CAT platform and filetype architecture▪ Supporting the transition to a new ERP system▪ Reinforcing HR with recruitment, lay-off and regulations for corona compliance▪ Facilitating the transition of On-Site Servers to Cloud Server Hosting▪ Setting up an outbound sales funnelSkillset: People Management, Operational Management, Change Management, HR&IT Management

Brussels Area, Belgium

Responsible for Inbound Sales and Key Account Management with strong focus on Japanese customers. My roles goes beyond doings sales into solution building from start to finish, including Project Management and internal/external training.Sales Achievements:▪ Selling a medium sized (80k/year STO) long-term translation project to a new customer & upselling the account to 150k/year.▪ Establishing video-production as a new line of business, upselling this to 40k/year.▪ Acquisition and retention of 4 small recurring accounts via Inbound SalesSkillset: Networking, Solution Selling, Up/Cross-selling

Zaventem, Belgium

Responsible for managing the complete localization cycle of (mainly) technical documentation and user manuals from customers in the automotive & printing industry.Skillset: Translation Project Coordination, Vendor Management, Quality Assurance, Expert knowledge of Computer Assisted Translation tools

Inazawa, Japan

Responsible for managing the DTP and Quality Assurance related tasks of technical documentation project from big automotive customers.Skillset: Planning & Coordination, Multi-Team Communication in Japanese & English, expert knowledge of DTP related applications

Academical Teachers Degree, Foreign Language Teacher Education, Cum Fructu

Master In Japanology, East Asian Studies, Magna Cum Laude

- September 2006 through September 2007: exchange student at Rikkyo University with a JASSO scholarship. - December 2006: passed.

Education record