Hans Edens Email & Phone Number

Abcoude, Utrecht, Nederland

Amsterdam, Noord-Holland, Nederland

Rotterdam, South Holland, Netherlands

Verandermanager binnen het Programma GERS (Gedigitaliseerd En Rotterdams Samenwerken)

Valkenswaard

I am a senior specialist with extensive experience, in various roles, within the area of Enterprise Information Management. My objective is to provide the customer the solution to ensure business and project efficiency improvement, so the customer can focus more on the "core business". All this with a customer-oriented approach, with respect to the specific business and strategic objectives.Within the Harmony Group I fulfil various roles as Senior Consultant, in which I participate in internal projects, and I am seconded to external projects.I am also internally responsible for expanding knowledge in the EIM field of document and record management (DMS, RMS). This is specifically aimed at the Alfresco Digital Business Platform. The internal Harmony projects are mainly implementations of Alfresco and content migration projects from (other) ECM systems to the Alfresco platform.

Utrecht Area, Netherlands

Utrecht Area, Netherlands

At the decommissioning program of their current document management environment (SharePoint), I was responsible for the transition program of all sites/libraries and information to the new document management system (Alfresco) of Danone Nutricia Research.

Amersfoort

Amersfoort

At the Migration Competence Center (MCC) responsible for new customer projects; connecting new customers to the customer communication management environmentAnalyse and process RFC's to the customer communication management environment Thunderhead.

Amsterdam Area, Netherlands

Project manager- Initiation and coordination of connecting the digital counter (web forms) to the commercial register of the Chamber of Commerce (NHR);- Initiation, organisation and coordination of development and management standards for on-line services (Lean Manufactory) at the scrum teams.Information Analyst / Functional Designer- Analysis and functional design of enhancements to the customer tracking system at the city desk (1S1D). In addition, coordination during the development, testing and handover to the business;- Business analysis, functional design and functional support during implementation of a new call centre telephony platform within a procurement project;Test manager- Establish and supervise the testing phase (FAT, UAT) for the new call center telephony platform;- Preparing the handover of telephony platform to the business: plan of approach ‘go live’, schedule training users;

'S-Hertogenbosch

- Analyse the impact of business requirements and document the changes for StreamServe.- Advise in optimisation serving manageability of the StreamServe applications.- Maintenance of document applications in StreamServe within the various scrum teams.

Amsterdam Area, Netherlands

Based in Amstelveen, the Netherlands, Ricoh International provides product to market entirely through the indirect channel with a distributor partner network. Represented in over 120 countries, our distributor partners offer total document life cycle management across Europe, Middle East, Africa). Ricoh International business model focuses on constant innovation to provide customers with value adding business solutions.My projects:Development, coordination and providing training courses in the area of Document and Business Process Optimisation Solutions to Business and Pre-Sales Consultants at partners in the EMEA area (Czech Republic, Norway, United Arab Emirates);Process Optimisation of internal export process (analysis, advice and project management at roll-out):- conversion from a manual to an automated, digital process;- linking internal work-flow to external web service;- creating meta-data taxonomy (structure of information)Preliminary investigation for optimisation of internal business processes and IT infrastructure;Advice on internal (re) design of SharePoint 2010 environment in regard to authorization policies, work-flow and information management;Business Process Optimisation Analysis and Advise to the board at a large Trading and Logistics Enterprise in Dubai (UAE). (migration of ERP system & selection DMS);Pre-sales support in the area of Document and Workflow Management Solutions (e.g. Cyprus, United Arab Emirates).

Valkenswaard

Harmony is active in the field of Project Management and Document Solutions.Harmony serves its customers from its offices in the Netherlands and Belgium.The service pallet for Document Solutions (or digital document management) is broad: from problem analysis, product choice to the full implementation of the solution.My projects:PRE-SALES CONSULTANT:- System architecture to benefit the implementation of a new Document Management System;- Writing advise plan and/or Business Case for information system design;- System architecture to benefit the integrating of SharePoint 2007 (WSS) and StreamServe with associated workflow via .NET integration for a prospect;- System architecture for the benefit of a new Fax system with StreamServe;- Research on the possibilities for a document platform in a SaaS model as an additional service to a SaaS financial clearing environment.CONSULTANCY:- Nationale-Nederlanden, The Hague, Rotterdam & Ede:Business Consultant (NN Life, Juice)Information Architect (NN Services, PEGA-BPM)Information Analyst (NN Non-life, DIOS acceptation & upgrade; NPW)- ArvinMeritorSystem Architecture on a new Document Management SystemAnalysis and advice to migrate StreamServe from version 3 to Persuasion- Pre-MervoAnalysis on the StreamServe environment and advise on optimization

Rotterdam Area, Netherlands

BUSINESS CONSULTANT (NN Life, Juice)- Analysis of business processes for the benefit of optimisation of business / workflow processes;- Build the Business Case to support change request, and write Project Brief;- Translate business requirements into functional designs to use as input for the technical implementation.INFORMATION ARCHITECT (NN Services, PEGA-BPM)- Analysis en design of interface Architecture between PEGA / TIBCO and StreamServe within the SOA of NN;- Schema (XSD) Interface Design to link TIBCO and StreamServe, serving synchronous data processing.INFORMATION ANALYST (NN Non-life, DIOS acceptation & upgrade; NPW)- Impact analysis to upgrade StreamServe applications to production standard- Advise in optimisation projects for the benefit of the manageability of the StreamServe environment- Support StreamServe Persuasion development- information Analysis & Functional Design- Support Project Management in pre-coordination of changes

FUNCTIONAL / BUSINESS CONSULTANTCodast (internal project)- Research / Writing whitepaper regarding liberalisation of the postal market- Research on electronic invoicing related opportunities, legislation, etc.- Research for possibilities of a StreamServe document platform in a SaaS model as an addition to a SaaS financial environment.Fa-med- Analysis of change requests and translation into a Functional Design;- Analysis of the existing interface between core system and StreamServe, to redesign and develop a new XSD.REAAL Insurance- Analysis on RFC's by business on the document process environment and write functional designs;- Initiation and coordination of new projects: Analyse the business requirements and advise on feasible solutions;- Maintenance and development of the StreamServe environment.Agis Health insurance- Functional Management of StreamServe environment- Advise and research to change processes in the StreamServe environment, to meet the needs of business;- Writing Functional Design, used as a base for the renewal of the document processes.Cendris (Post NL BDS) / AEGON Mortgage bank- Design and development of XSD, to enable interfacing external hosted output management environment with the ESB in the SOA environment of AEGON Mortgages, to enable "end to end" process tracking;- Analysis of output (document) change requests from the business, and translating them into Functional Designs;- Supporting / Coaching technical team regarding functional issues; translation of business change requests.Lasaulec- Functional Analysis of StreamServe V3 (IST) in order to migrate to V4 (SOLL)TRAINER / COACHREAAL Insurance- Guidance and training within the Young Professional Program in the area of document and output management software and methodologies. These were REAAL business professionals who were transferred from the business to the IT department.

Zaanstad Area, Netherlands

Friesland Bank (Business Analyst / Consultant)- Translate business requirements into a feasible, new, information system;- Analysis of business requirements regarding new documents;- Translating requirements into functional and technical designs;- Advise on the architecture of the document system within the SOA environment of the bank;- Design XML (schema) interface between financial system and output management system (Formscape), for the benefit of efficient production of document flows to the print production environment;- Managing the implementation of Variable Data Printing (VDP) system (Formscape);- Development and Maintenance of document applications;- Design / Advise on (functional) management of VDP system.Pre-Sales Consultant- Analysis & Advise on Document Management solutions with prospects

The Hague Area, Netherlands

SENIOR ADVISOR ORGANISATION EN INFORMATION (ECM)COA (COA stands for Central Reception Organisation for Asylum Seekers)- In the context of effective relationship management, which can be administered centrally, I conducted a study on the current relationship management system by interviewing staff at different branches. The outcome was used to choose and implement a new relationship management system.Province of Flevoland- Information analysis for the benefit of a new digital archive:- analyse existing metadata and advice on migration to new digital environment, with associated taxonomy- analysis of existing business processesMunicipality of Haarlemmermeer- Information analysis en project support with the archive digitisation project.TRAINERDCMR Environmental Protection Agency- Coordinator & Trainer at a training project serving digitalisation DIVI developed and provided a customised training on the topic: "What is ICT?" Here it was to familiarise the staff with the digitisation process: what can they do with the PC, and how does the new working environment effect their day to day work. This was part of an overall change management process, where several training sessions were part of the package.Rgd (National Government Property Management)- Trainer at a training project serving digitalisation DIVLike DCMR, I developed and provided a customised training on the topic: "What is ICT?", as part of a total change management project

Utrecht Area, Netherlands

PRE-SALES CONSULTANTAnalysis & Consultancy in the area of document handling (DOC1) to prospects, with accompanying presentations and guidance during a (requested) POCCONSULTANTCentraal Beheer Achmea- Creation of Functional Design to renew existing document processesPGGM (Pension Fund Healthcare)- Analysis of change requests from the business, translate into the functional and technical designs;- Design, development and testing of the document process environment new Windows Server 2003 infrastructure;- Redesign of the interface between the financial system and the document process environment to improve efficiency;- Integrating of the DOC1 environment in the SOA, by designing web services;- Management of various DOC1 projects.Relan Pension Fund- Analysis of RFC's from the business: analysis of impact on existing communication applications, write functional and technical design, and maintain DOC1 applications; - Project Management of various DOC1 projects.ASR Insurance- Translate business requirements into feasible new document designs;- Analysis and maintenance on existing interactive and DOC1 document applications;- Customisation and optimisation of business functional application design, by “reversed engineering”.Delta Lloyd Insurance- Translate business requirements into feasible new (DOC1) document designs;- Provide maintenance on DOC1 document applications.Banque LCL Le Crédit Lyonnais- Design a new Document Creation (DOC1) environment to integrate into IT infrastructure.TRAINERKPN Mobile- Design a new Document Creation (DOC1) environment to integrate into IT infrastructure.- Train new DOC1 application developers, result: ‘VIP application of the year 2003’SNS bank- Training and coaching of new DOC1 application developers:- How to use the package to benefit the most out of it;- ‘Tips and Tricks” in the area of document and output management