Head Of Information Technology
CurrentI joined RSEA Safety in a leadership role to facilitate the secure but rapid growth of the business across Australia and New Zealand markets. My role was then extended to take on the Cyber Security portfolio to manage & mitigate cyber-security incidents at RSEA Safety.Key Achievements:* Designed and Implemented ICT & eCommerce Operational & Strategic Roadmap * Implemented ‘The Essential Eight’ Cybersecurity framework * Redesigned RSEAs Wide Area Network topology to incorporate SD-WAN Technology* Replaced RSEAs 70+ onsite PABXs with a single Cisco WebEx Calling Cloud Telephone platform* Implemented National Call Centre using Cisco WebEx Contact Centre * Restructured RSEAs Internal and External IT Staff to better fit the needs of the Business* Streamlined RSEA PMO division by implementing proven project management methodologies * Implemented ITIL methodology for RSEAs Service Desk* Implemented KRONOS Workforce Ready & Single Touch Payroll (Across 75 branches & 800 staff)Technologies:PRONTO Xi, Syrinx365, COGNOS, KRONOS Workforce Ready, Payroll Metrics, Office365, Phocas, Power BI, Freshdesk, Cisco WebEx Calling & Contact Centre, Meraki SD-WAN and FortiNet Firewall & VPN