Kristin Moreland Email & Phone Number

As the Senior Director of Customer Success for the Americas at SugarCRM, I oversee all customer success initiatives across North America and LATAM. My primary responsibility is to ensure that our customers derive maximum benefit from our solutions. I work closely with customers, colleagues, and partners to drive success, foster strong relationships, and deliver exceptional value.

Throughout my decade-long journey with Microsoft partner, Professional Advantage, I embraced various roles within our flat organizational structure. As a Microsoft Dynamics Enterprise Sales Specialist, I collaborated closely with the sales team to outline licensing details and develop strategic plans. In addition, I played a key role in guiding the Account Management Team to strengthen client relationships. Furthermore, I led future marketing initiatives through strategic delegation and effective deadline management, ensuring seamless execution and impactful results.At Professional Advantage, we work with our customers not only to transform systems but also to transform their teams. This transformation enhances their business through improved decision-making, increased collaboration, streamlined processes, and greater flexibility.

Grand Forks, North Dakota Area

By providing human resource support and maintaining relationships with existing clients, I gained excellent interpersonal and communications skills, which allowed me the opportunity to obtain new ones; doubling the number of clients in less than a year. I managed internal staff and supervised hundreds of associates, in addition to producing quality work and meeting demanding deadlines, creating marketing campaigns and launching a medical staffing division. It proved to be a challenging and rewarding position, working with a very diverse group of people added to my desire to learn and continue to grow in my career.

Big Lake, Mn

Bachelor Of Science (B.S.), Mass Communications

As a graduate at St. Cloud State University in St. Cloud, Minnesota, I completed intensive course work in mass communications, as well.

Mass Communication/Media Studies

I accomplished a semester abroad in Alnwick, England, where I was able to travel throughout Europe, further my studies in mass.