Luke Hansen Email & Phone Number

St Louis, Missouri, United States

• Oversees all operational functions, optimizing protocol to maximize efficiency and patient experience.
• Develops and implements high-volume SEM campaigns, new verticals, and integration with vendors.
• Established review systems resulting in over 2k 5-star reviews on Trustpilot, securing the #1 rated DTC testing service nationwide both in terms of patient satisfaction and ease of use.

St Louis, Missouri, United States

• Developed site-wide e-commerce conversion rate optimization strategies through extensive QA and A/B testing.
• Designed and deployed custom back-end to fully automate the service experience for orders and delivery of lab results.
• Implemented new scripts for care counselors establishing a collective 20% minimum conversion rate from all inbound phone leads.

St Louis, Missouri, United States

• Developed strategies to optimize website traffic and inbound leads.
• Heavily focused on SEO, SEM, and high-volume content aggregation.

St Louis, Missouri, United States

• Generated conversions from inbound traffic and provided support for existing patients.
• Produced unprecedented sales volume, increased patient retention, post-care services and counseling.
• Set company record close rate capturing 35% of all inbound phone leads.

St Louis, Missouri, United States

St Louis, Missouri, United States

• Provided SEM strategy, extensive QA, A/B testing, and technical infrastructure for new and existing clients.
• Developed conversion rate optimization protocols for inbound traffic resulting in increased volume of high-quality leads or direct e-commerce sales.

St Louis, Missouri, United States

• Coordinated first contact with prospective clients resulting in acquisition of numerous high-profile accounts.
• Worked closely with project managers ensuring thorough preparation before establishing relationships with new clients.

St Louis, Missouri, United States

• Generated inbound leads for sales team and project managers.
• Optimized internal workflow through cloud-based dynamic templates and IT infrastructure.

St Louis, Missouri, United States

• Deployed and installed large scale sound reinforcement systems.
• FOH assistant and apprentice audio engineer.

St Louis, Missouri, United States

• Created digital media for online presence resulting in increased customer engagement and sales.
• Produced and mastered sound effects and custom audio for client attractions.
• Installed electrical components involving sound and light triggers for custom attractions.

Associate Of Arts - Aa, Business Administration, Management And Operations

Nuclear Engineering

Education record