Luke Hansen Email & Phone Number

St Louis, Missouri, United States

• Oversees all operational functions, optimizing protocol to maximize efficiency and patient experience. • Develops and implements high-volume SEM campaigns, new verticals, and integration with vendors. • Established review systems resulting in over 2k 5-star reviews on Trustpilot, securing the #1 rated DTC testing service nationwide both in terms of patient satisfaction and ease of use.

St Louis, Missouri, United States

• Developed site-wide e-commerce conversion rate optimization strategies through extensive QA and A/B testing.• Designed and deployed custom back-end to fully automate the service experience for orders and delivery of lab results.• Implemented new scripts for care counselors establishing a collective 20% minimum conversion rate from all inbound phone leads.

St Louis, Missouri, United States

• Developed strategies to optimize website traffic and inbound leads. • Heavily focused on SEO, SEM, and high-volume content aggregation.

St Louis, Missouri, United States

• Generated conversions from inbound traffic and provided support for existing patients. • Produced unprecedented sales volume, increased patient retention, post-care services and counseling. • Set company record close rate capturing 35% of all inbound phone leads.

St Louis, Missouri, United States

St Louis, Missouri, United States

• Provided SEM strategy, extensive QA, A/B testing, and technical infrastructure for new and existing clients. • Developed conversion rate optimization protocols for inbound traffic resulting in increased volume of high-quality leads or direct e-commerce sales.

St Louis, Missouri, United States

• Coordinated first contact with prospective clients resulting in acquisition of numerous high-profile accounts. • Worked closely with project managers ensuring thorough preparation before establishing relationships with new clients.

St Louis, Missouri, United States

• Generated inbound leads for sales team and project managers. • Optimized internal workflow through cloud-based dynamic templates and IT infrastructure.

St Louis, Missouri, United States

• Deployed and installed large scale sound reinforcement systems.• FOH assistant and apprentice audio engineer.

St Louis, Missouri, United States

• Created digital media for online presence resulting in increased customer engagement and sales.• Produced and mastered sound effects and custom audio for client attractions.• Installed electrical components involving sound and light triggers for custom attractions.

Associate Of Arts - Aa, Business Administration, Management And Operations

Nuclear Engineering

Education record