Hansi Muthukumarage Email & Phone Number

Australia

Glen Huntly Vic, Toongabbie Nsw

• Succeeded in becoming One of the first Glen Huntly Grocery team members to be awarded 100% accuracy of daily grocery department Gap Scan report.• Revamped and shaped my learning with in-depth knowledge of retail products, B2C customer service, and leading a customer-centric approach to address customer needs.• Effectively implemented traffic light system & multi-tasking approach to ensure the daily tasks are achieved at an accelerated rate.• Recommended a solution for the theft of high-end products, to the grocery and store managers, by only showcasing high-end products in empty boxes on the shelf to reduce theft and successfully minimize losing sales by up to 20%.

Toongabbie, New South Wales, Australia

40-48 Howleys Road, Notting Hill 3168

• Receive recognition for Becoming the 12th fastest online picking member out of 60 in Woolworths Notting Hill CFC .• Accurately and efficiently scanned items, fulfilled the correct item codes and made appropriate substitutions.

Melbourne, Victoria, Australia

• Navigated in fast-paced environments by multitasking to address customer inquiries.• Adhered to all task completions with team leads and fellow team members to ensure the venue was prepared for the daily shows.• Exceptionally facilitated the processing of large volumes of stock to meet the venue’s service agreements.• Initiated daily operations of the theatre’s pre-arrival and post-departure of patrons.

Dandenong, Victoria, Australia

• Revamped existing customer records while creating new data files as directed, Ensure proper coding of respective accounts, and prepared invoices as per purchase orders.• Intermediate user of MYOB.• Prepared Business Activity Statements/Book-keeping and preparation of monthly sales reports.

Melbourne, Australia

• Conducted market research and analysis for the company • Developed and presented competitor research analysis at Australia Post board meeting, contributing to 2019 digital ID marketing launch plan• Researched, selected and organized the participants list for the project

Sri Lanka

• Onboarded 30-50 new employees to the company within the given time limit and provided new hires with information on company policies and procedures.• Assisted in organizing mental health programs for employees.• Prepared contracts, payroll, and loan services for employees using SAP.• Maintained employee Information and data entry duties, banking, and other ad-hoc administration duties.

Master Of Business Administration - Mba, Business Administration And Management, General

Professional Qualification In Human Resource Management, Human Resources Management/Personnel Administration, General

Art/Art Studies, General