Hansiong (Eric) Lim Email & Phone Number

Singapore

Singapore

Singapore, Singapore

* Provide technical vision and direction to align with company goals.* Oversee technical delivery, ensuring quality, efficiency, and customer satisfaction.* Manage technical teams, including resource allocation and talent development,* Build and maintain strong relationships with key customers and partners.* Stay abreast of industry trends, technologies, and best practices.* Ensure the alignment of technical services with industry-leading practices and standards,* Foster a culture of innovation, experimentation and continuous improvement.* Lead the evaluation and adoption of new technologies and tools.* Develop and manage technical partnerships and alliances,* Oversee the creation and maintenance of technical documentation and knowledge bases.* Ensure the effective use of technical resources, including infrastructure and equipment.* Drive the development of technical expertise and capabilities withing the organization.* Collaborate with other departments to ensure technical alignment and synergy.

Singapore

* Lead & manage a team of Network & Security Engineers to complete project delivery.* Manage project preparation and scheduling of projects with customers. * Translating customers' requirement into technical configuration design and configuration.* Deployment of network and security equipments to customer site.* Coordination with vendors to resolve technical issues during project delivery.* Preparation of project documentation (eg. Design Document, UAT, 'As-Built').* Conduct Testing with customers.* Project Handover to customers.* Level 2 support of projects after completion of delivery.* Assist Managed/Shared Service Network & Security Engineers in troubleshooting of customers' technical issues.* Conduct training to Junior Network & Security Engineers.Project Achievements* Deploy Aruba Product Solution to to Mandai Park Development for Bird Paradise and West Node DC, including Aruba ClearPass (User Based Tunneling and Downloadable User Role), Mobility Master / Mobility Controller (with MultiZone setup) & Aruba Access Points, Aruba CX Switches, Aruba Airwave. Also included are Fortinet Firewalls, Checkpoint Firewalls, Efficient IP DDI Solution.

Singapore

* Project preparation and scheduling of projects with customers* Translating customers' requirement into technical configuration design and configuration* Coordination with Vendors to resolve technical issues during project delivery* Preparation of project documentation (eg. Design Document, UAT, 'As-Built')* Conduct Testing with Customers* Project Handover to customers* Level 2 support of projects after completion of deliveryProject Achievements* Deployed ClearPass solution (Downloadable User Role with ACL, Guest Self-Registration Captive Portal, Staff BYOD using Social Logon with Microsoft Azure AD) to MEDs Technologies Pte Ltd

Paya Lebar, Singapore

* Network Infrastructure Team* Deployment of Network Design (Switches/Routers/Wireless LAN Controller)* Deployment of Network Security (Network Access Controls/Firewalls)* Preparation of project documentation after completion of project. (UAT, As-Built, Design Document)* Conduct knowledge transfer of project to customers.* Assist customer in Troubleshooting Network issue.* Assist Sales Teams in Technical Sales Inquiries from Customers.* Assist Sales Team in sizing the man days required for sales quotations to customers.* Assist Partners in project/design discussion with customers.Project Acheivements* Deployed 2 sets of ClearPass C1000VM (with Aruba Downloadable User Role with ACL for both Wired and Wireless, Guest Captive Portal and OnBoard for Mobile Devices) for Affinity Equity Partners (S) Pte Ltd.* Deployed 18 sets of ClearPass C1000 & C2010 (with OnGuard) for Kuok (Singapore) Limited various Offices in Singapore, Kuala Lumpur, Manila, Indonesia, China, Dublin and Saudi, including assisting customer to configure Cisco Meraki Switches and Access Points, Cisco Catalyst Switches and Aruba ProCurve Switches.* Kick-started Cisco ISE enhancement project for Keppel Corporation. Project to enhance network security by implementing both wired and wireless authentications of both end user and device using EAP-TLS. Project also implement MAC authentication for non 802.1x devices on the network.

Paya Lebar, Singapore

* Network Infrastructure Team* Deployment of Network Design (Switches/Routers/Wireless LAN Controller)* Deployment of Network Security (Network Access Controls/Firewalls)* Preparation of project documentation after completion of project. (UAT, As-Built, Design Document)* Conduct knowledge transfer of project to customers.* Assist customer in Troubleshooting Network issue.Project Achievements.* Deployed Solarwinds Network Performance Monitoring (NPM) & Server & Application Monitoring (SAM) software to AWS Server for Brother International.* Deployed Cisco Firepower Management Centre (FMC) 2600, Cisco Firepower 4115 and Aruba ClearPass C1000 (with OnGuard) for Consortium for Clinical Research and Innovation Singapore (CRIS).* Deployed Solarwinds Kiwi Syslog software for Ministry of Law.* Deployed 2 sets of ClearPass C1000VM (with Guest Captive Portal) for Harry Elias Partnership LLP.

• Plan and perform troubleshooting, repair work and preventive maintenance on hydraulic and mechanical equipment on rig.• Coordination with other departments for inter-departments maintenance work on equipment to minimize downtime.• Monitoring of equipment’s condition daily and rectify any discrepancies to prevent equipment breakdown during operation.• Update maintenance records and daily logs for handovers and tracking.• Ensure all works are done safely and in according to Company Safety Policy.• Maintain tools and equipment used for maintenance and troubleshooting works.• Part of Offshore Emergency Response Team Member (Fire-Fighting, Confined Space Rescue, Rescue at Height.. etc) and participate in weekly drill.

Singapore

• Manage technical services and projects.• Generate technical proposal and service quotation to customer base on service work requirement.• Arrange and brief service engineers for service work.• Handle technical queries from customer. Assist customer in remote troubleshooting if required.• Handle and manage AMERIG Singapore parts sales from customer.• Liaise with other region offices of AMERIG Group for technical services and parts sales.

Singapore

• Perform service works (inspection, installation, commissioning, troubleshooting, rectification, upgrading, etc) of NOV equipment on offshore drilling rigs and land rigs.• Perform survey of NOV equipment on rigs for quality controls or upgrading.• Communicate and liaise with rig’s management, maintenance team and drilling team during offshore assignment work and carry out briefing and debriefing of service works.• Generate necessary service, survey and/or commissioning reports, works instructions and checklist required for service works.• Assist NOV Singapore Technical Support on any mechanical and hydraulic problems from customer.

Singapore

• Lead and manage a group of specialists in maintaining the serviceability of a fleet of F-16 fighter aircrafts.• Perform troubleshooting and rectification on Hydraulics/ Pneumatics/ Fuel/ Emergency Power System/ Environmental Control System defects of the F-16 fighter aircraft.• Perform Phase/Periodic servicing on the F-16 fighter aircraft.• Defect rectification presentations to the higher management.• Provide emergency response recoveries of the F-16 fighter aircraft upon the emergency power system activations.• Towing of aircraft and equipment to support rectification.• Supervise and organize the inventory of aircraft component transaction account.• Organize and maintain tools and special equipment used in aircraft troubleshooting and rectification.• Conduct training to new specialists.• Prevent unnecessary mission abortions of the F-16 fighter aircraft by giving swift, decisive, on the spot rectification and explanation to the pilots.• Volunteered and completed 1 Tours of Duty in Clovis, New Mexico, United States of America for a total of 2 years. (Sep 2001 – Sep 2003)• Participated in Exercise Cope Tiger in Thailand, Korat (Jan 2005)