Hans Isaac Peddiny Email & Phone Number

Mississauga, Ontario, Canada

Role: Customer Success Manager at Diagnocat, specializing in Dental AI image analysis.Onboarding & Training:Guide clients through the onboarding process.Provide comprehensive training to integrate Diagnocat into dental practice workflows.Client Support:Deliver detailed utilization reports.Conduct regular follow-ups to optimize Diagnocat usage.Offer.

Mississauga, Ontario, Canada

• Coordinated major dental treatments with General practitioners and specialists such as Endodontists
• Perform internal audits on Treatment acceptance monitor.
• Manual and Electronic adjudication of claims received in the office. Handle bulk payments.
• Handle HR duties in assisting with onboarding in Hiring and training new employees.
• Administered TAMS (Treatment Acceptance Monitoring System), with over 80% acceptance rate.
• Collaborate with AR Coordinator regarding patient’s payment plans to keep payments up-to-date.

North York, Ontario, Canada

• Process referral letters and other patient correspondence upon receipt from the provider; manage and file all client records and charts
• Coordinated appointments and consultations with the client
• Developed strategies for client retention and managed the recall software (Recall max)
• Communicated with insurance companies for insurance reconciliation
• Audit the schedule on an everyday basis
• Prepared Excel spreadsheets, reports, and PowerPoint meetings between cross-functional team members

Mississauga, Ontario, Canada

- Patient uptake. This includes organizing and processing requisitions, patient screening formsand inputting patient and procedure information into the RIS software.- Patient registration, booking and scheduling.- Communicate with health care providers or patients if necessary to clarify information and/oruncover missing information.- OHIP billing and.

Mississauga, Ontario, Canada

-Handled a high volume of customers during peak hours averaging 200 per shift. -Cash handling, including POS knowledge -Complex beverage making with highest quality in most efficient amount of time -World-Class customer service skills acquired over duration -Inventory stocking and organizing as well as helping to assist floor management

Chennai, Tamil Nadu, India

-Handled the communication with the church sponsors through phone calls and emails.-Co-ordinated with managing appointments and setting meeting agendas.-Designed and proposed a protocol for maintenance for office supplies and equipment.

Chennai, Tamil Nadu, India

-Performed various administrative duties, communicated with patients, and scheduled appointments.-Carry out general dental treatments such as restoring teeth, extracting, and replacing diseased and decayed teeth and minor periodontal and orthodontic procedures.-Proposed an efficient method to handle patient records integrated with radiographs.-Improved.

Chennai, Tamil Nadu, India

-Completed the compulsory rotatory internship duties which was part of my degree.-Recorded and documented all surgical notes and updated them in the register.-Demonstrated excellent communication skills and participated in different health camps organized by hospital management.

Healthcare Administration And Service Management, Health/Health Care Administration/Management, G.P.A.: 3.89/4

Relevant coursework: • Communications For Effective Healthcare Administration • Health Care Operations Management • Project Leadership in.

Bachelor Of Dental Surgery, Dentistry

Activities and Societies: Represented the college as the Student Representative.