Generates accurate quotes, manages multiple tasks with precision and maintains schedules.

Prepared quotes and contracts for creative solutions - from execution and fulfillment for national leader in trade show displays, custom display environments, signage, and graphics.

Responsible for exceeding quotas by bidding and winning commercial contracts through clear communications, management, business analysis, forecasting, reporting and territory management.

Successful B2B sales account manager with an emphasis on partnering and developing business with major accounts within Maryland territory. Demonstrated track record of year-over-year sales growth resulting in significant increase in strategic business development, negotiation, customer acquisition and retention. Developed all training, marketing, procedures for B2B sales program. Developed, maintain and consistently execute account, opportunity, and territory plans. Share in the responsibility for customer satisfaction from first contact through receipt, training and usage of products and accessories. Using a wide range of coaching adaptability to establish environment where 80+ sales team members across 8 store locations continually seek to prove themselves, thereby driving higher overall departmental performance. Works directly with company co-owners and Verizon Wireless Corporate to build systems and goals that directly impact market values by revenue. Increased sales goals for individual reps and stores by setting production goals for each and closely monitoring and enforcing the sales process to exceed quotas. Increased Net Promoter Score®, or NPS® customer service survey averages overall stores ratings. Increased positive Google reviews for all stores. Create and deliver sales training programs, procedures and reward-incentive programs. Plans and facilitates weekly meetings and conference calls with team members. Employs own experiences to determine strategic direction and coaches team members individually with tactical sales training and advice. Participates in recruiting events and interviews potential candidates.

Consistently grew profitability and maximized growth while building and managing superior sales competency through day to day activities of sales team. Worked closely with Directors of Sales, Director of Operations, and BSD District Sales Managers to ensure sales and support of the retail store. Directly impacted and increased sales, gross margin, and market share goals by leveraging Office Depot’s competitive advantage and supporting its vision.

Exceeded sales quotas by making strategic decisions about what customers were likely to buy, and created sales and product strategies to increase revenue and profitability. Performed various operational duties related to sales within company such as distribution of goods and services, negotiating and coordination of purchasing contracts and financing, warehousing, and shipping to ensure products met or exceeded customers' expectations.

Oversight, project/account management, estimating, bidding, budgeting, scheduling labor for several large commercial projects in Baltimore and Washington DC, including but not limited to Baltimore Hilton (demolition) $3 million, and Pentagon (demolition/abatement) $5 million. Was responsible for preparation of Bids/Proposals and on-site support of Construction Management team. Demonstrated proficiency in scheduling complete preconstruction effort; including all estimate milestones, durations, and identifying long-lead items and other needs. Established and fostered positive long-term relationships with all customers and business partners, including owners, architects, engineers, and subcontractors necessary to ensure successful completion of projects and referrals for new business opportunities.

Key account estimates, sales, event consultant and project manager responsible for increasing revenue through procurement, design, creative solutions and highly skilled technical support for various ID large-scale corporate theater, expos, live event management and audio visual presentation support. Networked directly with innovative brands, corporate decision makers and respected industry leaders to communicate raise awareness of company's complete portfolio of products and services. Provided monthly reporting on prospect meetings, new opportunities, project development and targeted campaigns. Leveraged my own graphic design skills for marketing and event collateral including invitations, programs, presentations, banners, various forms of signage and special effects.

Freelance designer and manager of events for existing special event companies, or organizations/corporations. Also designed graphics for clients including, but not limited to logos, websites, business cards, postcards, store-front images, banners, presentations and more