• Assessing the risk associated with both new to bank and existing customers aswell as assessing transactions, and business relationships to determine thelevel of Enhanced Customer Due Diligence required• Gathering and analysing extensive customer information directly from thecustomer, including financial history, business activities, ownership structuresand sources of wealth• Ensuring strict adherence to applicable regulatory requirements, such as KnowYour Customer (KYC) and Anti-Money Laundering (AML) regulations byverifying the accuracy and completeness of collected data• Implementing enhanced monitoring measures for high-risk customers,including ongoing transactions monitoring, adverse media searches, andscreening against sanctions lists• Providing recommendations for risk mitigation strategies, such as escalatingcases to compliance or recommending account closures when warranted• Maintaining meticulous records of all ECDD activities, ensuring audit trails forcompliance purpose• Coaching and training of peers, acting as Subject Matter Expert (SME)

• Conduct operational activities relevant to the AML/CTF Program and Sanctions Policy, including: the transaction monitoring program, watch list screening activities, investigations, case management, enhanced customer due diligence, complexity assessments, customer due diligence risk assessment, further KYC and discrepancy reviews, and regulatory reporting.• Identify and implement continuous improvements• Liaise with customers and internal business units

• Conduct operational activities relevant to the AML/CTF Program and Sanctions Policy, including: the transaction monitoring program, watch list screening activities, investigations, case management, enhanced customer due diligence, complexity assessments, customer due diligence risk assessment, further KYC and discrepancy reviews, and regulatory reporting.• Conducting extensive EDR investigations in CE and SA for retail clients• Identify and implement continuous improvements• Liaise with customers and internal business units

• Performing as senior risk analyst discussing and addressing goals and issues with the wider team, acting as a point of contact• Performing QA activities and providing feedback to ensure quality standards remain high• Risk assessment and investigation of AML, CTF and sanction events to determine appropriate course of action• Making recommendations to management and relevant BU's based on the outcome of investigations with appropriate consideration given to the reporting obligations to AUSTRAC• Understanding the legislative context and requirements pertaining to high risk customers, sanctions and transaction monitoring• Communicating matters as relevant and escalate reporting protocols• Providing recommendations to the management for new business rules to increase the effectiveness of ongoing policies and processes• Maintaining an understanding of AML, CTF and sanctions environment and keep abreast of emerging global trends and issues through effective research and analysis

• Developing and executing the business development and sales plan• Establishing, maintaining and growing a pipeline of business• Responsible for assigned marketing activities• Achieving agreed KPI'sAchievement: by acquisition of new clients and generating new sales I single-handedly put their new product on the map in the wider Brisbane area. Starting at zero sales and visiting over 650 vendors I created an ongoing revenue leaving the company with a new client database to maintain.

• Performing risk assessments for new and existing clients in private wealth managementand international private banking• Maintaining correct client data for audit, researching behavior and expectations for transaction monitoring, identifying ultimate beneficial owners, analyzing complex business structures (such as offshore tax havens, multiple layer structures, trust funds) and writing a summary• Transaction monitoring• Client screening• Writing enhanced customer due diligence and anti money laundering reports• Preparing and handing over cases to Compliance for final risk rating• Communicating findings to international account managersAchievement: finishing this immense project on time, but also being audited by the financial authorities (similar to AUSTRAC) with an excellent recommendation keeping our good name as a bank.

• Consulting and entering proof of consumer loans• Contacting account managers of regional banks by phone and in writing• Optimizing internal data quality• Providing and declaring that the bank has sufficient assets in case of a crisis eventAchievement: successfully being able to comply with ad hoc demand of quality reports for financial authorities (similar to ASIC and APRA).

• Handling email on a daily basis to meet service levels• Contact with internal departments• Daily reporting to department and managerAchievement: keeping service levels to an absolute minimum by often working overtime till after midnight.

• Administrative Assistant Pensions May 2012 – October 2012• Financial Administrative Assistant April 2012 – April 2012• Client Contact Centre January 2012 – March 2012• Financial Administrative Assistant October 2011 – December 2011• Employee Benefits Advisor March 2011 – August 2011• Project Member Metamorphosis April 2010 – December 2010• Project Member UPO February 2010 – March 2010• Project Member STIPP January 2010 – February 2010• Project Member Clean October 2009 – December 2009• Communication Desk Pensions February 2008 – September 2009• Administrative Assistant Back Office November 2007 – January 2008• Administrative Assistant Back Office September 2007 – October 2007