• Reasonably arranged the schedule of the superior, including internal meetings, commercial conferences, dinner with customers, business socialization, etc.• Coordinated budget, entertainment, feedback, etc. with internal employees, external partners, suppliers, etc. according to superior needs.• Regularly used Excel, Access, Powerpoint presentation, SQL, and other software tools and databases to make research reports and submit them to the purchasing department manager for review.

• Answered an average of hundreds of calls and receptions per day by addressing customer inquiries, solving problems and providing new product information. • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. • Skilled logging in the system and printing, copying the specified documents and rigorously ensuring that the user signs and stamps the specified seal.• Respected client privacy and be familiarised with customers confidentiality agreements.