 Served in the leadership role as a Lead Customer Service Agent in steering customer service operations, and managing agents through financial accountability Expertly train and supervise agents to ensure delivery of world-class service  Effectively consult with business partners and customers to define and meet needs,  Providing customized service instrumental to maximizing satisfaction and building loyalty;  Promptly respond to and troubleshoot issues to provide expedited… Show more  Served in the leadership role as a Lead Customer Service Agent in steering customer service operations, and managing agents through financial accountability Expertly train and supervise agents to ensure delivery of world-class service  Effectively consult with business partners and customers to define and meet needs,  Providing customized service instrumental to maximizing satisfaction and building loyalty;  Promptly respond to and troubleshoot issues to provide expedited solutions To ensure compliance Show less

Manage Business Operations - Receive and make cash or credit transactions- Cash handling/Daily Balance sheets- Manage/Collect inventory- Provide excellent customer service