Linda Hanson

Linda Hanson Email and Phone Number

Vice President, Client & Product Support @ Origence
Linda Hanson's Location
Rancho Santa Margarita, California, United States, United States
Linda Hanson's Contact Details

Linda Hanson personal email

n/a

Linda Hanson phone numbers

About Linda Hanson

Strategic and hands-on leader constantly looking to identify and eliminate barriers to success, with a passion for operational excellence – aligning people, processes and tools to optimize performance. I am a highly team-oriented, collaborative individual – working well across and within all areas of a company, bringing people from C-Suite to line staff together to affect change and achieve results. Substantial experience with building relationships, communicating vision and creating alignment with strategic objectives. Through effective facilitation and change management techniques, I successfully built support for a wide variety of projects and organizational change.Highly analytical, with proven ability to identify trends, uncover root causes, develop effective solutions and implement change.Customer Experience Management | Change Management | Process Improvement | Strategic Planning & Execution | Project Portfolio Management | Data & Trend Analysis | Team Building & Development

Linda Hanson's Current Company Details
Origence

Origence

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Vice President, Client & Product Support
Linda Hanson Work Experience Details
  • Origence
    Vice President, Client & Product Support
    Origence Nov 2017 - Present
    Irvine, Ca, Us
    Origence is a lending technology leader, helping credit unions to generate loans, create efficiencies, and grow membership. From CUDL, the industry’s number one auto lending platform, to the industry’s revolutionary Origence arc - end-to-end loan and account origination, digital experience and marketing automation platform - Origence develops the technology that helps credit unions advance their lending programs and overall portfolio success. 14,000 auto dealers nationwide use Origence’s automotive solutions to connect with credit unions and their members to drive sales and increase their bottom lines.As Vice President of Client and Product Support, I am responsible for developing and implementing all aspects of the customer experience strategy. This includes responsibility for oversight and development of our Voice of the Customer program and strategy as well as a team of 20+ customer support professionals in providing both Level 1 and Level 2 support for our credit union clients, car dealerships and other providers.
  • Kasasa
    Senior Client Success Manager
    Kasasa Nov 2014 - Nov 2017
    Austin, Texas, Us
    Kasasa empowers community financial institutions to win back market share from mega banks through innovative products, brand strategy and expert consulting. As a client director and strategic partner, I am responsible for deepening and developing relationships with C- level staff at community banks and credit union clients. Utilizing industry expertise, market research, analysis of consumer and client data, I develop and deliver data driven strategies and solutions that help clients reach their goals and drive program performance.
  • California & Nevada Credit Union Leagues
    Vice President, Planning And Project Management
    California & Nevada Credit Union Leagues Nov 2012 - Oct 2014
    Responsible for management and execution of strategic plan, project portfolio management and new product development and business partner relations.
  • Schoolsfirst Federal Credit Union
    Vice President, Strategic Planning
    Schoolsfirst Federal Credit Union Jun 2003 - Oct 2012
    Santa Ana, Ca, Us
    Oversight of planning and execution of organizational business strategies • Develop and oversee organizational planning process, including facilitation of annual planning sessions at all leadership levels. • Monitor progess to strategic plans and ensure effective execution of strategy. • Assist business units in the development of business plans to meet organizational objectives. • Develop and oversee the organizational project process to maintain focus on strategic priorities and monitor execution of plans.Internal Communications • Oversight of internal communications function to ensure team at all levels of the organization understand and support organizational objectives and priorities.
  • Web Wise Kids
    Board Member
    Web Wise Kids Dec 2010 - Jan 2012
    Irvine, Ca, Us
  • Schoolsfirst Fcu (Formerly Octfcu)
    Director, Research & Product Development
    Schoolsfirst Fcu (Formerly Octfcu) Nov 2001 - Jun 2003
    Developed voice of the customer (member) strategy and program, along with development of CRM database to estabish the member research function. In addition, created a product development department that reviewed and updated credit union products, with an emphasis on improving ease of use and access for both the Members and the team.
  • Schoolsfirst Fcu (Formerly Octfcu)
    Director, Member Investment Services
    Schoolsfirst Fcu (Formerly Octfcu) May 1998 - Nov 2001
    Established and managed full service financial consulting program for the credit union which provided financial planning, mutual funds, stocks, bonds and insurance products to members. Established joint venture with insurance agency to provide property and casualty insurance. Obtained NASD Series 7 and 63 brokerage licences and California property and casualty insurance license. (no longer active)
  • Schoolsfirst Fcu (Formerly Octfcu)
    Various Management Positions
    Schoolsfirst Fcu (Formerly Octfcu) Jun 1993 - May 1998
    Originally hired as a project manager, I held various management positions at this company as needs and opportunities arose. These included credt card manager (introduced a two new products), compliance manager (created the compliance function), facilities manager (opened three new branches), and vice president of marketing (handled all member communication and adverstising, as well as political advocacy for the credit union).

Linda Hanson Skills

Strategic Planning Leadership Strategy Project Management Management Team Building Executive Management Business Strategy Marketing Risk Management Crm Business Development Analytics Leadership Development Voice Of The Customer Marketing Strategy Business Planning Budgets Financial Analysis Vendor Management Coaching Analysis Budgeting Performance Management Customer Relationship Management

Linda Hanson Education Details

  • University Of San Francisco
    University Of San Francisco
    Organizational Behavior
  • Cues School Of Applied Strategic Management
    Cues School Of Applied Strategic Management
    Cse
  • Western Cuna Management School
    Western Cuna Management School
    Credit Union Management

Frequently Asked Questions about Linda Hanson

What company does Linda Hanson work for?

Linda Hanson works for Origence

What is Linda Hanson's role at the current company?

Linda Hanson's current role is Vice President, Client & Product Support.

What is Linda Hanson's email address?

Linda Hanson's email address is li****@****ect.com

What is Linda Hanson's direct phone number?

Linda Hanson's direct phone number is +194943*****

What schools did Linda Hanson attend?

Linda Hanson attended University Of San Francisco, Cues School Of Applied Strategic Management, Western Cuna Management School.

What skills is Linda Hanson known for?

Linda Hanson has skills like Strategic Planning, Leadership, Strategy, Project Management, Management, Team Building, Executive Management, Business Strategy, Marketing, Risk Management, Crm, Business Development.

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