• Lead all aspects of talent acquisition throughout the recruitment life cycle for CNOOC International's North American Business Units, including developing sourcing strategies, identifying candidates, and ensuring compliance through out the job requisition process.• Experienced with WorkDay, Human Resource Information System (HRIS) and Applicant Tracking System (ATS).• Develop, enhance, and uphold recruitment process workflow and HR Policies for approvals on new and backfill positions. • Works closely with the North American leadership team in identifying and executing recruiting program deliveries, current market trends, and talent acquisition strategies. • Acts as the Primary point of contact for internal employees and external stakeholders on all recruitment-related inquires within CNOOC Petroleum North America. • Review, Interview, and provide feedback to leadership on job description creation, candidate selection, and interview structure. • Create and implement end-to-end hiring processes to ensure a positive experience for candidates.• Utilized effective communication and time management skills to maintain a well ordered candidate communication channel, addressed candidates concerns in a timely manner, and made personal rejection communications to all interviewees to promote candidates recruitment experience with CNOOC.

• Lead and managed a team of 3 HR professionals, providing guidance, coaching, and training to ensure the team’s success in achieving organizational goals. • Oversee COOEC’s full recruiting, onboarding, and offboarding processes, including managing job postings, sourcing candidates, conducting interviews, and facilitation orientation programs. Managed upwards of recruiting for 16 critical positions simultaneously while maintaining coherence within COOEC’s day-to-day HR operations. • Manage the day-to-day operations of COOEC’s HR functions by undertaking contractor management duties for 140+ workers. • Acts as primary contact for day-to-day HR employee issues including advising management on employee and labor relations issues and counseling employees.- Build strong stakeholder relationships with external payroll companies, enabling excellent prioritization and delivery of a variety of contractor experiences and internal timesheet completions. • Manage contractor relations issues, including performance management and conflict resolution, ensuring compliance with company policies and HR employment standards. • Collaborate with HR&Admin Department Manager and senior management to develop and implement workforce planning initiatives, including talent development, external stakeholder relations, and retention strategies.• Maintained accurate employee records and HR data to ensure compliance and data integrity.• Identifies opportunities to improve current HR processes and procedures.

• Oversees the development and implementation of COOEC's talent acquisition and recruitment process, managing Job postings, interview evaluations, PRF tracking, as well as communicating with external recruiters for critical roles. • Maintaining a well-ordered and responsive on-boarding & off-boarding process. Including pre-employment set up, first day orientation, and new hire conduction. • Collaborates closely with COOEC CA HR Manager to facilitate support for 130+ workers.• Providing training and support to junior HR team members.• Works closely with management to improve all aspects of HR functions, including policy development, compensation review, as well as process creation. • Provide support and recommendations to the management team in dealing with compliance around recruitment and pre-employment procedures, as well as conducting regular audits to ensure high accuracy within employee data. • Reviewing and developing key company documents such as commercial & professional insurance policies, as well as exploring benefit packages. • Facilitating employee anniversary, contract renewals, position changes, and payroll provider administration. • Proven client servicing skills through maintaining utmost professionalism while facilitating complex issues when communicating with internal stakeholders and external business partners. • Demonstrated attention to detail and time management skills through simultaneously fulfilling multiple requests at the same time, while maintaining a high level of consistency and accuracy in meeting assigned deadlines. • Proactively responds to employee inquiries, address employee concerns, and provide employee support in both English and Mandarin.

• Top performer in Robin Chiu's Insurance Agency Ltd, currently ranked among the top 50 agencies in the company out of 480+ offices across Canada, surpassing 80% of coworkers • Recognized team member of Kee Chiu’s Insurance Agency, currently ranked #1 in the company out of 480+ offices across Canada • Strong critical and analytical thinking in advising appropriate coverages to meet customer’s needs • Providing assistance in the onboarding & training process for new recruits and regularly host meetings with team to identity growth & flourishment opportunities • Proven time management skills with attention to detail to maintain a high level of professionalism and accuracy in protecting customer’s assets • Provides exceptional customer service in English and Mandarin. Answer any questions or concerns policy holders have with insurance products and coverages • Manage customer relations, conflicts, and satisfaction

Over 6 years of professional coaching experience at SmashCity Calgary – Gao Badminton Tao, specializing in developing and mentoring elite level athletes including junior national and Pan - American Games medalists